Sales Agent

Há 4 dias


Porto, Portugal Drivfit Tempo inteiro

**Company Description**
Drivfit (DF) is a recent Portuguese company that offers a quality turnkey service to its corporate clients, combining the rent-a-car business with the TVDE market. The company's main objectives are to maintain an efficient fleet management, with technology as a differentiating factor in its market. Redefining mobility, offering solutions that are effectively flexible and adapted to people's travel needs, DF guarantees a dynamic profile focused on digitalization and innovation.

A successful Sales Agent is someone who manages sales contacts, introduces potential customers and helps them get on board. On the other hand, this position will manage customer inquiries and complaints, process orders and resolve requests, via calls or tickets. It is the front line of the company, a point of contact between customers and Drivfit, and an expert in customer satisfaction.

**The job will require you to**
- Maximum focus on sales and customer retention
- Act as the company gatekeeper, ensure customer satisfaction and provide professional customer support, in a positive and empathetic way
- Go the extra mile to engage customers
- Follow communication procedures, guidelines and policies
- Providing feedback and suggest solutions on our services and processes
- Minimum 3 years of experience in (cold) sales, customer support
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills, both written and verbal
- Ability to multitask, prioritize and manage time effectively
- Proficiency in computer skills
- English at conversational level
- Commercial profile and outgoing personality


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