Customer Success Account Management
2 meses atrás
Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**:
**Customer Relationship Management**
- Learns customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps.
- Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Learns how to guide and lead conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Learns how to map internal roles to customer priorities to action the needs of customers. Learns how to develop key internal stakeholder relationships.
**Technical Relevance**
- Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value.
**Customer Success Leadership**
- Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. Understands the organizational and customer success strategy. Understands Microsoft technology and services. Participates in account team planning, learning to identify business
and technical needs for change. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Works with customers to design programs of work.**Qualifications**:
- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management
Language requirements:
-
Customer Success Account Management
4 semanas atrás
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroCome build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.At Microsoft, Interns work on real-world projects in collaboration with teams across the world,...
-
Customer Success Account Management
Há 1 mês
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroCome build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.At Microsoft, Interns work on real-world projects in collaboration with teams across the world,...
-
Customer Success Account Management: Full Time
3 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Account Management: Full Time
1 semana atrás
Lisboa, Lisboa, Portugal Microsoft Tempo inteiroWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Account Management: Full time Opportunitites
4 semanas atrás
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiroWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Account Manager
3 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Customer Success Account Manager
1 semana atrás
Lisboa, Lisboa, Portugal Microsoft Tempo inteiroWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Customer Success Account Manager
2 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Customer Success Account Manager
3 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Customer Success Account Manager- Dutch Speaking
3 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Customer Success Account Manager- Dutch Speaking
1 semana atrás
Lisboa, Lisboa, Portugal Microsoft Tempo inteiroWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Customer Success Account Manager Spanish Speaker
2 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Customer Success Manager
2 semanas atrás
Lisboa, Portugal Itransition Tempo inteiroWe're searching for skilled 100% Remote Customer Success Managers / Account Managers in Portugal to become part of our international IT consulting team **Required skills**: - +3 year of work experience as a project manager or account manager on IT Consulting or software development environment - Positive and negative IT project management experience -...
-
Customer Success Manager
2 semanas atrás
Lisboa, Portugal Enghouse Tempo inteiro**Who We Are**: At Enghouse Interactive's Market Research and Communities unit, we are industry pioneers with over 50 years of experience. Our mission is to empower businesses, from private consultancies to multinational enterprises, with cutting-edge technology and services that enable the creation of powerful, custom insight solutions. **The Role and What...
-
Customer Success Manager
1 semana atrás
Lisboa, Lisboa, Portugal Grabjobs Portugal Tempo inteiroWe are eager to add a hardworking Customer Success Manager to join our energetic team at in Lisboa.Growing your career as a Full Time Customer Success Manager is an awesome opportunity to develop exceptional skills.If you are strong in strategic planning, project management and have the right initiative for the job, then apply for the position of Customer...
-
Adoption Customer Success Manager
Há 5 dias
Lisboa, Portugal Hibob Tempo inteiro.Adoption Customer Success Manager Lisboa Adoption Customer Success ManagerLisboa Lisbon, Lisbon, Portugal About You We are looking for an experienced, energetic and positive Customer Success Manager. You will have great interpersonal skills as well as a strong bias towards excellent client service. You will be analytical and have great organisational...
-
Customer Success Executive
2 semanas atrás
Lisboa, Portugal Signal AI Tempo inteiro**About Signal - Who are we?** We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds and defines who we are. We are very...
-
Customer Success Executive
1 semana atrás
Lisboa, Lisboa, Portugal Signal Ai Tempo inteiroWe are hiring a focused Customer Success Executive to join our passionate team at Signal AI in Lisboa.Growing your career as a Full Time Customer Success Executive is an unparalleled opportunity to develop key skills.If you are strong in innovation, communication and have the right initiative for the job, then apply for the position of Customer Success...
-
Customer Success Manager
1 semana atrás
Lisboa, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting a Customer Success Manager for a French Marketing Company in Lisbon (presential) with fluency in French.What would your day-to-day look like:Be the first point of contact and manage customer satisfaction Recognize customers who need more assistance through proactive checks guided by indicators Execute an account management plan to...