Customer Support Specialist

2 semanas atrás


Lisboa, Portugal Blu Selection Tempo inteiro

Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specialising in luxury products. This is a leading sleep company selling high-quality mattresses and bedding.

**Your responsibilities and impact as a Customer Service Agent will be**:

- Providing excellent customer service
- Ensuring high quality customer service
- Handling requests and complaints
- Being the point of contact before and after purchase
- Building customer relations

**Skills, qualifications, and interests you need to succeed in this role**:

- Fluent in Swedish with a high level of English
- Client-oriented and empathic
- Eager to learn new things
- Well-organized and proactive
- A real team player and go-getter
- High communication skills with a positive attitude

**What’s in it for you?**
- Permanent contract
- Working hours 40h/week, Mon-Sat office hours
- One month of training (paid)
- Competitive salary with monthly bonus
- Meal & Transportation allowance
- A multicultural and diverse environment
- Equipment provided
- Private health insurance after 6 months probation period
- Team building activities
- Opportunities to grow within the company

**Your Future Company**:
Our client is a rapidly growing organization that started in October 2020. They support their clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches with over 500 employees and over 21 different nationalities from all over the world.

**What should you expect from living in Lisbon?**
- A colourful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous café culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment

**Feel free to check our other opportunities**
**in Customer Service in Lisbon**
**or send us your CV to be considered for other projects or future opportunities.



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