Hospitality Intern
2 meses atrás
THE LAKHANI GROUP is looking to strengthen its team by recruiting an Hospitality Intern
We are seeking a dynamic and passionate individual to join our team as a Hospitality Intern. This internship offers a valuable opportunity to gain practical experience in the hospitality industry and contribute to the delivery of exceptional guest experiences. As an intern, you will work closely with our hospitality team to support various aspects of operations, guest services, and event management.
We are a hotel development and construction group based in Lisbon, specializing in the execution of highly complex hotel construction/refurbishment projects.
We are proud to collaborate with the renowned hotel brand The Wyndham Hotels and Resorts, providing exceptional experiences, blending elegance and hospitality to create unforgettable stays.
With a passionate and dedicated team, we endeavour to exceed expectations by providing world-class quality and service in hospitality. Join us on this exciting journey, where we don't just create hotels, but inspiring destinations. Welcome to hospitality excellence with the Lakhani Group
**Responsibilities**:
- Assist in welcoming guests, checking them in/out, and providing personalized service throughout their stay.
- Assist in maintaining cleanliness and organization in public areas, guest rooms, and back-of-house areas.
- Support food and beverage operations, including assisting with meal service, preparing dining areas, and ensuring compliance with health and safety standards.
- Assist in planning and coordinating events, meetings, and special occasions for guests and clients.
- Conduct market research and competitor analysis to identify trends and opportunities for enhancing guest experiences.
- Assist in creating and updating guest service protocols, standard operating procedures, and training materials.
- Support administrative tasks, such as data entry, filing, and inventory management.
- Collaborate with cross-functional teams to support overall operations and achieve business goals.
**Requirements**:
- Bachelor's or master's degree in hospitality management, tourism, or a related field.
- Passion for hospitality and a strong desire to deliver exceptional guest experiences.
- Excellent communication and interpersonal skills, with the ability to engage with guests and colleagues from diverse backgrounds.
- Detail-oriented with a focus on providing high-quality service and maintaining a positive guest experience.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Proactive attitude with a willingness to learn and take on new challenges.
- Previous hospitality or customer service experience is a plus but not required.
Elevate your career in the hospitality sector with LAKHANI GROUP. Join us to create inspiring destinations and provide exceptional experiences. Welcome to a world of hospitality excellence
**Tipo de oferta**: Período Integral
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