Senior Technician Application Support

5 meses atrás

Lisboa, Portugal BNP Paribas Tempo inteiro

SENIOR TECHNICIAN APPLICATION SUPPORT (JOB NUMBER: 2311GFSO16738)

**About the job**
- FRESH is the new IT framework encompassing Projects & Systems of Finance and RISK functions, with a strong focus on efficiency, proximity, agility and time-to-market. FRESH is a new worldwide organizational model that will contribute to tackle major challenges of the Group’s transformation of today and tomorrow, building the best offering to the Finance and Risk Community through a progressive rotation to new technologies and best practices. FRESH organization is the outcome of several convergences: between the Project & Systems teams of Group Finance, CIB Finance and RISK and their related IT teams. FRESH is part of the ITG organization (ITG in Europe and ITO overseas) with a threefold sponsorship by ITG, Finance and RISK (CIB-ITO; RISK Solutions and ITG-FIT).
- Fronting team located in Lisbon is in charge of administration and production support of accounting back-office tools (input and control accounting tools), user support and tools availability communication towards users. In addition, the team will be the first level of support (Ticketing/Rerouting) for all Finance & Risk.
- The Team:

- Ensure follow the sun Business Support on the tool’s usage and incidents.
- Regular dialogue with Production reporting stakeholders.
- Regular dialogue with Project stakeholders.

**Your Main Activities Are**
- Key interactions on regular basis:

- Regular dialogue with Production Stakeholders
- Regular dialogue with Project Stakeholders
- Main functions:

- Pillar 1 - Control Integrity and Data availability
- Pillar 2 - Administrate Finance Systems
- Pillar 3 - First level of Support for Incident and Request linked to Finance Systems
- Pillar 4 - Proactivity in the communication
- Other functions:

- Participate in Project implementation (new systems/new process)
- Ensure the high standards are respected when performing recurrent controls
- Training in support tasks
- On-call support (if needed) on weekends and nights

***

**Profile and Skills to Success**
- Business School, Engineer or Master in Information Technology
- 2 -5 years of experience in Support or in Project for Financial Systems ideally
- Fluency in English, both written and spoken
- Hands-on experience of systems’, interfaces and IT processes investigation
- IT skills: Excel, Mainframe IBM 30XX is a plus
- Strong analytical skills and ability getting a general overview of situations and issues.
- Good organization skills and commitment to deliver.
- Good communication, motivational, and interpersonal skills
- Ability to manage multiple responsibilities and duties (support on wide system scope)
- Excellent communication skills (written and verbal) and capability to work and interact with various people of different expertise.
- Experience in working in project mode, hands-on experience of systems migrations and/or management of PMO (project management office).
- Knowledge of financial accounting and management accounting processes, standards, controls and systems.

LI-Hybrid

**Why joining BNP Paribas?**
- ** Leading banking institution**

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.

***-** Our presence in Portugal**

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
- ** International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines;
- **Investment & Protection Services **that include specialised businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking **division that offers tailored financial solutions for corporate and institutional clients.
- ** Diversity and Inclusion commitment**
- ** **Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- ** **Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based

  • Senior Technician Production Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Askblue Tempo inteiro

    We are seeking a Senior Technician Production Support to provide functional support for collateral applications at AskBlue. Key responsibilities include functional support, incident resolution, change analysis, and team collaboration. Desired skills include application support experience, SQL Server/Oracle and Sybase, ServiceNow, and Linux/Unix...

  • Senior Technician Production Support

    5 meses atrás

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13222_ Senior Technician Production Support_Lisboa **Descrição**: Application Support **Perfil**: - Application support experience; - Proficiency in SQL Server/Oracle and Sybase; - Experience with ServiceNow or similar ticketing tools; - Familiarity with GENEOS or other monitoring tools; - Execute requests from business, development, and...

  • Senior Technician Application Support

    5 meses atrás

    Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide information technology consulting services. We are looking for a **Technician Application Support** to join one of our project teams in **Lisbon**, in the area of banking. **Tasks**: - Availability to perform On Call Duties/Weekend interventions on a rotational team basis; - Follow up any...

  • Senior Technician Production Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal AxiansPT Tempo inteiro

    Job Title: Senior Technician Production SupportJob Description:We are seeking a skilled Senior Technician Production Support to join our team at AxiansPT. As a key member of our production support team, you will be responsible for providing functional support for applications, executing requests from business, development, and other support teams, and...

  • IT Application Support Technician

    Há 5 dias

    Lisboa, Portugal Noesis Tempo inteiro

    **Description**: - Bachelor's degree or higher in Information Technology or Computer Engineering or related field; - Minimum 5 years of experience working as an Application Support Technician; - Experience working with RedHat Jboss, Jenkins and OpenShitf; - Experience with Relational Databases (SQL Server, PostgreSQL); - Good skills in DevOps...

  • Senior Technician Production Support

    2 semanas atrás

    Lisboa, Portugal askblue Tempo inteiro

    Do you know AskBlue? We were born in 2013, and we provide services in the field of information technology. We are looking for **Senior Technician Production Support **to join our company in one of our projects, in **Lisbon**. **Main Responsibilities**: - Execution of requests from business, development and other support teams; - Analyze change...

  • Senior Technician Application Support

    5 meses atrás

    Lisboa, Portugal Ankix Tempo inteiro

    **Oportunidade**: A Ankix é uma empresa especialista em competências tecnológicas que presta serviços nas áreas de IT Outsourcing e Consultoria / Desenvolvimento à medida. O nosso posicionamento carateriza-se pela qualidade e inovação das soluções que propomos, assim como pela dedicação e orientação para os nossos consultores & clientes, bem...

  • Senior Technician Production Support

    2 semanas atrás

    Lisboa, Portugal Askblue Tempo inteiro

    Do you know AskBlue?We were born in 2013, and we provide services in the field of information technology.We are looking for  Senior Technician Production Support  to join our company in one of our projects, in  Lisbon .Main Responsibilities: This role will involve functional support of collateral applications; Provide functional support for the...

  • Senior Technician Production Support

    5 meses atrás

    Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for **Senior Technician Production Support** to join our company in one of our projects, in **Lisbon**. **Tasks**: - Execution of requests from business, development, and other support teams; - Analyze change requirements, test...

  • Technician Production Support

    5 meses atrás

    Lisboa, Portugal Winning Tempo inteiro

    At WINNING CONSULTING we are looking for a **Technician Production Support - Senior Level** profile to join a project for an important client in the Banking Sector - _(Hybrid)_ **REQUIREMENTS** - ** Application Support **experience; - ** SQL Server/Oracle **and** Sybase**; - ** ServiceNow** / Ticketing Tools; - ** GENEOS** / Monitoring Tools; -...

  • Senior Technician Application Support

    5 meses atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    SENIOR TECHNICIAN APPLICATION SUPPORT (JOB NUMBER: 2405CIBIT18221) **About the job** **Your Main Activities Are** - Provide support to users of the systems in a timely and efficient manner - Build and maintain a knowledge base regarding support issues and their resolution - Build a working knowledge of the systems and business area in order to provide a...

  • It Application Support Technician

    Há 3 dias

    Lisboa, Portugal Noesis Tempo inteiro

    Noesis is looking for candidates with the following profile: Bachelor's degree or higher in Information Technology or Computer Engineering or related field; Minimum 5 years of experience working as an Application Support Technician; Experience working with RedHat Jboss, Jenkins and OpenShitf; Experience with Relational Databases (SQL Server, PostgreSQL);...

  • Senior Technician Production Support

    2 semanas atrás

    Lisboa, Portugal Askblue Tempo inteiro

    Do you know AskBlue?We were born in 2013, and we provide services in the field of information technology.We are looking for Senior Technician Production Support to join our company in one of our projects, in Lisbon .Main Responsibilities: This role will involve functional support of collateral applications;Provide functional support for the...

  • Senior Technician Production Support

    5 meses atrás

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 12504_Senior Technician Production Support_Lisbon **Descrição**: Application Support **Perfil**: - Minimum 6 years experience; - Excellent skills with ticket management using Jira; - Knowledge of SQL database; - Fluency in English. Nice to have: Communication in French. Main responsabilities: Production support; - Monitoring of ticketing; -...

  • Senior Technician Production Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal askblue Tempo inteiro

    We are looking for a skilled Senior Technician Production Support to join our team at AskBlue in Lisbon. The ideal candidate will have experience in application support, SQL Server / Oracle and Sybase, ServiceNow/ticketing tools, GENEOS/monitoring tools, and understanding of Linux/Unix and Windows Server.Main Responsibilities:Provide functional support for...

  • Senior Technician Application Support

    5 meses atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    SENIOR TECHNICIAN APPLICATION SUPPORT (JOB NUMBER: 2311GFSO16688) **About the job** - FRESH is an IT framework encompassing Projects & Systems of Finance and RISK functions that brings together a community of 1.600 experts coming from Finance, RISK and IT backgrounds, with a strong focus on efficiency, proximity, agility and time-to-market - It is a new...

  • Technician Production Support

    5 meses atrás

    Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for a **Senior **Technician Production Support** **to join our company in one of our projects, in **Lisbon**. **Tasks**: - Execution of requests from business, development and other support teams; - Analyze change requirements,...

  • Senior Technician Production Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Axianspt Tempo inteiro

    Job DescriptionWe are looking for a highly skilled Senior Technician Production Support to join our team at Axians. As a key member of our production support team, you will be responsible for providing functional support for our applications, executing requests from business, development, and other support teams, and prioritizing, tracking, and resolving...

  • Senior Technician Production Support

    1 semana atrás

    Lisboa, Portugal Axianspt Tempo inteiro

    At  AXIANS  we seek the right talent, for the right place.We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity.It is also part of our culture to care about the environment and to carry out actions of social and environmental corporate responsibility.This could be your opportunity to join a project of...

  • Technician Application Support

    5 meses atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    TECHNICIAN APPLICATION SUPPORT (JOB NUMBER: 2402CIBIT17387) **About the job** **Your Main Activities Are** - Provide support to users of the systems in a timely and efficient manner - Build and maintain a knowledge base regarding support issues and their resolution - Build a working knowledge of the systems and business area in order to provide a high...