Dutch Speaker Costumer Support
5 meses atrás
**Are you a Dutch speaker? **Do you want to start your career in **Customer Experience** working for a health related project where you would be helping customers?
Bring your competitive side to the team, achieve every sale, and earn extra money with the best commissions
**Accommodation in one of the company’s apartments is also provided**
Pack your bags for Portugal and kick-start your career.
**Responsibilities**:
- Respond to inbound calls and customer inquiries regarding Insulet products to ensure questions are answered and orders placed timely.
- Request and collect updated documentation required by the customer’s payer, complete order entry and coordination of product shipment to customers.
- Answer phone inquiries and provide support and direction to customers and resolve customer’s issues in a timely and empathetic manner.
- Ensure all patient documents are on file as required to assure regulatory requirements and payer requirements are met.
- Collaborate with internal and external entities to assist our customers in obtaining products.
- Encourage customer compliance with product utilization
**Requirements**:
- **C2 level or higher of Dutch**:
- **B2 level of English**:
- Passion for customer support, competitive and a risk-taker
- At least a high school diploma or completed vocational training
- **European citizenship or work permit for Portugal**
**Benefits**:
- **1040€ - 1298€ gross salary**:
- **Monthly performance bonus**:
- The flight to Lisbon
- An annual return flight to your home country
- Provided **accommodation **in one of our company apartments from the 1st day
- The best commissions in the market
- Health Insurance since day one in the company
- The possibility to learn with the best sales team
- Google Certified training to become a specialized Advisor on Online Advertising Campaigns
- Free monthly activities such as sports tournaments, festivals, sports, hikes, and workshops
- Excellent career opportunity in a multinational, industry leader
**Salary**: 1,040.00€ - 1,298.00€ per month
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Application Question(s):
- Are you willing to work night shifts?
- Are you willing to work during weekends?
**Education**:
- High school or equivalent (required)
**Language**:
- Dutch (required)
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