Dutch Costumer Experience Specialist
3 meses atrás
We offer:
- A position at a fast-growing company.
- An international environment where you’ll work with people from over 27 different nationalities.
- Work-place - Office based in Lisabon, Portugal.
The main tasks of the Customer Experience Specialist role are as follows:
- To interact with drivers in Dutch-speaking markets and to help customers with technical issues related to the charging process.
- To help EV drivers with account-related issues.
- Be a champion for the customer, always seeking solutions, and sharing ideas to improve the overall customer experience
Passionate about customer care and delivering superior customer experiences.
- Organized, diligent and a fast learner with a good eye for detail.
- A team player - we are a close team where everyone contributes ideas and suggestions - moving forward together
- Professional and ambitious
- 2 years of previous experience in customer support required.
- Interest in GreenTech and e-mobility is also an advantage.
**Job Types**: Full-time, Part-time, Permanent
**Tipo de oferta**: Integral/Full-time, Período Integral
Possibilidade de deslocação diária/mudança de residência:
- Lisboa, Distrito de Lisboa: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (preferencial)
Idioma:
- Dutch (obrigatório)
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