Dutch Technical Application Specialist
Há 3 dias
At Abroad Experience, we specialize in providing workforce management solutions for global markets. As a dynamic and versatile individual, you will play a crucial role in our hybrid team as a Technical Application Specialist for the Dutch market.
What We OfferMarket-related salary: €55000 per annum.
10% annual bonus
Hybrid working model
WFH daily allowance
Transport
25 vacation days per annum
We are seeking a Technical Application Specialist with strong interpersonal, relationship-building skills, and a customer-centric attitude. The ideal candidate will have a near-native level of Dutch and business fluent English, with additional language skills being a plus.
Responsibilities:- Answer complex technical queries from potential and existing customers, resellers, distributors, etc., and facilitate transferal of calls where necessary/applicable.
- Provide installation, implementation, and usage assistance, as well as onboarding services.
- Assist Customer Success Agents with live technical queries.
- Identify and document irregular system behaviors to developers/engineers (bug reports, etc.).
- Identify and document feature requests to developers/engineers to improve current and new products.
- Near-native level of Dutch and business fluent English; additional language skills are a plus.
- HBO level of education; bachelor's degree level preferred.
- Strong interpersonal, relationship-building skills, and a customer-centric attitude.
- Technical, analytical mindset with strong IT skills and attention to detail.
- Experience in customer service/B2B sales and a proactive, independent working style.
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