Customer Care Consultant
5 meses atrás
**Role Description**
This is a full-time on-site role for a Customer Care Consultant (Dutch Speaker) at Atlean World, located in Lisbon. As a Customer Care Consultant, you will be responsible for providing exceptional customer service and support to Dutch-speaking customers. Your day-to-day tasks will include addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. The role will require strong communication and problem-solving skills.
**Qualifications**
- Fluency in Dutch and English
- Experience in customer support or a similar role (preferred, not mandatory)
- Good computer skills;
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- **EU ID/Passport or Residency Card (MANDATORY )**
**By joining this role, this is what you can expect**:
- Private health insurance after 6 months of contract signature (in addition to the standard insurance).
- Meal vouchers, 2 extra salaries
**A relocation package is included**:
- Covered flight expenses
- Airport pick-up and settling assistance
- Accommodation provided in shared apartments
- Complimentary Portuguese lessons
- Free sports activities
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