Field Support Technician

7 meses atrás


Lisboa, Portugal Singularity Digital Enterprise Tempo inteiro

**Field Support Technician**:
Ref.: JOB-1647 Location: Carnaxide, Lisbon
We're always searching for new talentand that might be you
At the moment, we have an opportunity for an **IT Technical Support Specialist.**

**Main responsabilities**:

- Diagnose and/or overcome anomalies according to the different technological bases, namely IT (software and hardware) reported by local users;- Support users in the use of computer equipment (Printers, video conference rooms);- Collaborate in the implementation of technological projects and new equipment;- Supervise equipment and technologies in order to maintain process control, safety and product quality standards;**Required experience**:

- Bachelor’s degree in Computer Science or similar;- 3+ years’ experience in Field Support (first line user support on site);- Experience in diagnosing and/or overcoming anomalies according to the different technological bases, namely IT (software and hardware) reported by local users;- Experience in Customer Support;- Ability to understand several different systems and equipment, their functionalities and where they fit in an ecosystem;- Availability to carry out on-call prevention;**What we offer you**:

- Up to 4 extra days off per year;- Health Insurance;- Integration in a great team with a very positive and collaborative working environment;- Possibility to work in a very dynamic and everyday learning context;- Continuous feedback and support focused on your learning path and the development of your skills.If you're a fit for this opportunity, then
We'll get back to you asap

What else will you get when you join our team?
**Click Here** to find out

Be Bold. Be Smart. **Empower Your Future.**

**Main Job Information**:
**Ref.**: JOB-1647**Location.**: Carnaxide, Lisbon**Work Model**: On-prem**Work Type**: Temp to Perm



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