Urgent Customer Support in French

4 semanas atrás

Lisboa, Portugal ProRekruter jobs -Portugal Tempo inteiro

**FR**: URGENT Support Client en Français : Magasin de Cosmétiques/ 6.09
**PT**: URGENTE Suporte ao Cliente em Francês: Loja de Cosméticos/ 6.09
**EN**: URGENT Customer Support in French : Cosmetics Store/ 6.09

**Location: office in Lisbon - Oriente, Portugal**
- **Possible start on 6.06**:

- **It's OFFICE BASED position in Lisbon Oriente**:

- It is great possibility to get good money throughout the year in Portugal
- **Shifts system: Monday - Sunday **08:00h - 19:00h **( 5days/week, 40h per week)**:

- We provide training at the beggining of work, you don't need to have a previous experience
- **Recruitment process 100% online**

Our client is one of the most popular premium cosmetics store offering online and stationary services. They offer the best cosmetic brands in one place You will find there women’s and men’s perfumes, cosmetics for make-up, face, body and hair care. Their online services are growing very strongly.

Therefore, we are looking for reinforcements in the form of French-speaking employees for our remote team in Lisbon/Portugal.
We are looking for you, entrusted with the support of our customers.

**We are looking for you**

**As an Cosmetic Store Support you will**:

- Answer customer requests and/ or doubts
- Support the after-sales process and every step related to it (i.e. online orders, refunds, returns)
- Manage the clients complaints and escalation when needed
- Additional sales are possible only in the event of customer interest (no aggressive sales)

**What do we expect**:

- **Fluency in French (min. C2 level)**:

- **Communicative English min. B2 level**:

- You live anywhere in Lisbon or you are ready to relocate there
- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
- We do NOT require previous experience, we will teach you everything

**What do we offer?**
- Possible start: 6.09
- **It's OFFICE BASED position in Lisbon Oriente**:

- **Competitive salary and remuneration system (incl. meal allowance)**:

- **€1038 gross x 12 months** or €890 gross x 14 months,
- **up to €100 gross **performance bonus,
- €7.23 NET/day **meal voucher**
- **Working time frames**: Monday - Sunday 08:00h - 19:00h (40h per week, 5days per week)
- **Full time, **renewable employment contract for 4 months (according to the Portuguese law)
- Training is provided at the beginning of the work
- **Office work system in our modern office in Lisbon -Oriente**:

- Personal and career development programs and mentoring to develop skills
- **Complete online hiring process regulated**:

- A Bring a Friend Program with attractive incentives
- **Private Health Insurance from day 1**:

- Possibility to participate in a growing multicultural Project
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more

**EU citizenship or a residence permit in Portugal is mandatory**

Are you interested in a new adventure ?

We look forward to you
- # _apoio ao cliente; vagas emprego; atendimento ao cliente; assistente apoio cliente; operador de call center; francês; Loja de cosméticos; loja online; Magasin de cosmétiques ; boutique en ligne; Sephora

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: 1,038.00€ - 1,138.00€ per month

Application Question(s):

- Your current location:

- When is the closest possible date to start for you?
- Are you ready to work in our Office in Lisbon Oriente?

**Language**:

- French (C2-native) (required)
- English communicative (min. B2) (required)

Expected Start Date: 06/09/2023

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