Iberian Facilities Manager

3 semanas atrás

Lisboa, Portugal JLL Tempo inteiro

JLL supports the Whole You, personally and professionally.

Role Purpose

We currently have an exciting opportunity for an Iberian Facilities Manager, based in Lisbon. The Iberian Facilities Manager will lead a team to ensure management of the day-to-day client activities for assigned property/facility and support the Senior Facilities Manager by being the on-site key point of contact for key stakeholders and/or clients. The role will have responsibility for service quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies and site budget accuracy for all the offices within Portugal and Spain.

What this job involves
Leadership
Manage and coach team
Develop and sustain a high-quality well motivated team
Ensure high staff morale, trust and work ethics
Build and maintain an environment that supports teamwork, cooperation and performance excellence within the team
Mentor and enable Training & Development of team members
Client/Stakeholder Management
Proactively engage stakeholders to ensure that on-site client’s expectations are met
Build and develop effective client/stakeholder relationships across multiple levels of the organisation
On-site key point of contact for Facilities in the client’s premises
Procurement & Vendor Management
Ensure vendors are well-managed, delivering services on time and within budget
Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice
Contracts Management
Plan and manage all contracts to ensure that they are professionally delivered at the right costs
Ensure expiry of contracts is well-monitored and re-procurement is initiated if needed
Ensure contracts are continually assessed to deliver the best value to the client
Finance Management / Cost Control / Profitability
Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of Ethics
Ensure financial processes are followed at all times
Health & Safety Management
Ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health and safety standards
Site Operations Management
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Implement building procedures and performance measures and ensure they are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Review existing operations regularly to reduce costs and improve operational standards
24/7 emergency call support and site attendance is required
Risk Management
Ensure a property risk management program including audits is implemented and maintained
Ensure disaster recovering and business continuity plans are implemented and maintained
Ensure escalation procedures and incident reporting procedures are implemented and in place
Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
Achieve Key Performance Indicators and Service Level Agreement

Ideal Experience
Experience in facilities management, building, business or other related fields
Excellent people skills and ability to interact with a wide range of client staff and demands
Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems
Demonstrated experience with continuous improvement initiatives (highly desirable)
Knowledge of vendor management for specialized services
Knowledge of critical facilities and a understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts
Budget management and financial analysis skills

Other Personal Characteristics
Strong communicator - Good presentation skills and possesses strong verbal & written communication skills also an active listener (English, Portuguese, and Spanish)
Passion for quality - has an eye for detail to make sure the best delivery of services
Self-motivated; confident & energetic
Ability to effectively deal with stressful situations
Flexible - able to adapt to rapidly changing situations
Strongly goal-oriented - able to focus on meeting all performance targets
Is a team player - able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional se

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