Partner Operations Coordinator

Há 7 dias

Porto, Portugal Critical Manufacturing Tempo inteiro

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and other Discrete industries. Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

**What you’ll do**:

- Assist with partner onboarding, including coordinating with partners gathering necessary documentation and information, and communicating with internal teams to ensure partners are properly set up in our systems
- Act as the primary point of contact for partners, providing timely and professional support and ensuring that all partner inquiries are addressed in a timely and accurate manner
- Track partner performance and report on key metrics to internal stakeholders, highlighting areas of concern and identifying opportunities for improvement
- Assist with partner program and promotion execution, including coordinating with internal teams to ensure timely delivery of assets and communication to partners
- Contribute to the development and maintenance of partner collateral and resources, including partner portals, training materials, and documentation
- Assist with partner event planning and execution, including coordinating logistics, managing attendee lists, and providing on-site support as needed
- Conduct research and analysis on industry trends and best practices to inform partner strategy and operations

**Requirements**:
**What you must have**:

- Degree in Management or Engineering or equivalent
- Experience in partner operations, account management, or a related field
- Excellent English skills - spoken and written
- Detail-oriented with strong analytical skills and the ability to identify trends and insights
- Ability to work independently and as part of a team in a fast-paced environment
- Proficient in Microsoft Office (Outlook, Word and Excel)

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