Operations Coordinator

3 semanas atrás


Porto, Portugal Mystic Cruises Tempo inteiro

Company Description

Mystic Cruises is an expedition ocean cruise line offering an incredibly intimate view of some of the world’s most exciting destinations, including Antarctica, the Arctic region, Northern Europe, and the Mediterranean, in an ecofriendly way, but with all the comfort of a fivestar service. Mystic Cruises sail into the heart of landmark cities, as well as to small, exclusive ports where larger vessels cannot enter, to provide our guests once in a lifetime experiences. With a strong commitment to environmental sustainability, Mystic Cruises implemented technological innovations on its ships in order to ensure a mínimal impact of its operations.

**Job Description**:
An operations coordinator supports the Manager, ensuring the smooth daily operations of the business. Interaction with relevant personnel is necessary to fulfill general office duties to meet high performance.
- Provides administrative support for the Managers and ensures that the work order flow and partners relationships are managed in accordance with the needs of the Department.
- Assist Managers in day-to-day coordination and management of business operational activities.
- Liaise between partners and management to ensure smooth operations delivery.
- Coordinate and manage project tasks to ensure project delivery within the defined budget and timelines.
- Ensure compliance with company standards and procedures.
- Build and maintain strong partners relationship through regular meetings and communications.
- Evaluate current operational performance and suggest a plan for improvements.
- Provide guidelines to internal teams to achieve performance targets.
- Identify problems in operations process and resolve them in quickly and timely manner.
- Follow standard operating procedures for efficient business operations.
- Assists in the scheduling and coordination of meetings.
- Assist in projects as instructed by the management.
- Maintain clear and accurate operations documents/procedures for reference purposes.

**Qualifications**:

- 1 year experience minimum
- High level of English language is mandatory.
- MXP ERP system for cruise lines industry (a plus)
- Prior experience in Procurement desired.
- Knowledge on marine operations and customs operations.
- Manages and controls situations under high pressure.
- Able to prioritize different tasks.
- Good level of communication throughout the corporation.
- Hands on approach

Additional Information
- Opportunity to integrate an ambitious project;
- Career opportunity, integrating an expanding Group with the possibility of career progression through evolution;
- Integration in a young and dynamic team with professionals from the same training area;
- Salary according to previous knowledge and experience.


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