Service Desk

4 semanas atrás

Oeiras, Portugal Logicalis Tempo inteiro

Job Snapshot

**Employee Type**:

- Full-Time

**Location**:
Oeiras**Job Type**:

- Other

**Experience**:

- Not Specified

**Date Posted**:

- 1/8/2023

**Job Description**:

- Porquê escolher a Logicalis?**Acerca da Logicalis**

**A Logicalis é um Global IT Solutions & Digital Services Provider que acelera a transformação digital dos seus clientes em todo o mundo, através de uma rede internacional dotada de centros de especialização, equipas líderes do sector e parcerias estratégicas (que incluem Cisco, Microsoft, Dell Technologies, Citrix, HPE, IBM, NetApp, Oracle, ServiceNow, e VMware).**

**Somos um Global IT Solutions Provider que acelera a transformação digital dos seus clientes, através de uma rede internacional dotada de centros de especialização, equipas líderes do sector e parcerias estratégicas. Abraçamos diariamente a missão de manter os nossos clientes relevantes na economia digital. É por isso somos também conhecidos como Architects of Change.**

Acerca da Logicalis Portugal A Logicalis é um Global IT Solutions & Digital Services Provider que acelera a transformação digital dos seus clientes em todo o mundo, através de uma rede internacional dotada de centros de especialização, equipas líderes do sector e parcerias estratégicas (que incluem Cisco, Microsoft, Dell Technologies, Citrix, IBM, NetApp, Oracle, ServiceNow, e VMware). Enquanto empresa tecnológica de sucesso procuramos continuamente trazer novos talentos, que nos ajudem a alcançar o próximo nível. Juntar-se à Logicalis significa que terá a oportunidade de trabalhar em projetos inovadores, desafiantes e com clientes líderes; visando trazer a transformação digital para os seus negócios. Descrição da Função: Com o intuito de apoiar a equipa da Logicalis Portugal, procuramos um Service Desk que irá desempenhar as seguintes funções: - Preparação de máquinas para utilizadores;
- Resolução de incidentes;
- Monitorização de infraestruturas de produção;
- Análise e identificação de problemas. Competências e Experiência Necessária: - Experiência mínima de 3 anos de Suporte ao Utilizador;
- Conhecimentos das tecnologias Microsoft (Windows, Office 365);
- Conhecimentos gerais em redes IP e respetivos serviços (IP, DNS, DHCP..);
- Bons conhecimentos de Inglês. Competências muito valorizadas: - Conhecimentos de Cisco (routing e switching);
- AD configuration. Outros detalhes: - Full-time;
- Forte sentido de Responsabilidade, Proatividade, Polivalência e Adaptabilidade;
- Bom relacionamento interpessoal;
- Capacidade de análise e resolução de problemas;
- Carta de condução (valorizado). Habilitações: - Certificação ou especialização em Microsoft ou Cisco ou outros fabricantes (valorizado) - Licenciatura em Engenharia Informática / telecomunicações (valorizado) - 12ª ano ou equivalente (obrigatório).

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