Service Desk
2 semanas atrás
Employee Type:
- Full-Time
Location:
Oeiras
Job Type:
- Other
Experience:
- Not Specified
Date Posted:
- 1/8/2023
Job Description:
- Porquê escolher a Logicalis?
Acerca da Logicalis
A Logicalis é um Global IT Solutions & Digital Services Provider que acelera a transformação digital dos seus clientes em todo o mundo, através de uma rede internacional dotada de centros de especialização, equipas líderes do sector e parcerias estratégicas (que incluem Cisco, Microsoft, Dell Technologies, Citrix, HPE, IBM, NetApp, Oracle, ServiceNow, e VMware).
Somos um Global IT Solutions Provider que acelera a transformação digital dos seus clientes, através de uma rede internacional dotada de centros de especialização, equipas líderes do sector e parcerias estratégicas. Abraçamos diariamente a missão de manter os nossos clientes relevantes na economia digital. É por isso somos também conhecidos como Architects of Change.
Acerca da Logicalis Portugal A Logicalis é um Global IT Solutions & Digital Services Provider que acelera a transformação digital dos seus clientes em todo o mundo, através de uma rede internacional dotada de centros de especialização, equipas líderes do sector e parcerias estratégicas (que incluem Cisco, Microsoft, Dell Technologies, Citrix, IBM, NetApp, Oracle, ServiceNow, e VMware).
Juntar-se à Logicalis significa que terá a oportunidade de trabalhar em projetos inovadores, desafiantes e com clientes líderes; visando trazer a transformação digital para os seus negócios.
Descrição da Função:
Com o intuito de apoiar a equipa da Logicalis Portugal, procuramos um Service Desk que irá desempenhar as seguintes funções: - Preparação de máquinas para utilizadores;
- Resolução de incidentes;
- Monitorização de infraestruturas de produção;
- Análise e identificação de problemas
Competências e Experiência Necessária:
- Experiência mínima de 3 anos de Suporte ao Utilizador;
- Conhecimentos das tecnologias Microsoft (Windows, Office 365);
- Conhecimentos gerais em redes IP e respetivos serviços (IP, DNS, DHCP..);
- Bons conhecimentos de Inglês
Competências muito valorizadas:
- Conhecimentos de Cisco (routing e switching);
- AD configuration
Outros detalhes:
- Fulltime;
- Forte sentido de Responsabilidade, Proatividade, Polivalência e Adaptabilidade;
- Bom relacionamento interpessoal;
- Capacidade de análise e resolução de problemas;
- Carta de condução (valorizado)
Habilitações:
- Certificação ou especialização em Microsoft ou Cisco ou outros fabricantes (valorizado)
- Licenciatura em Engenharia Informática / telecomunicações (valorizado) 12a ano ou equivalente (obrigatório).
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