Operations Analyst
Há 3 dias
The world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. By fostering a deeply and personal relationship with our clients, we want to improve the lives of people and organizations.
Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 27 countries, with more than 12 500 employees and an annual revenue of more than 2.7 billion euros, in 2021.
**The best of ICT with a human touch**
**Function**: Operations Analyst
**Workplace**: Porto
**Main Responsibilities**:
- Monitoring of infrastructure: Ensure running of infrastructure by identification of deviations or issues and investigate logs, responding to automated alerts, initial analysis and troubleshooting, event and incident handling as documented in procedures, and process requests from customers.
- MQ Messaging platform monitoring and operation: Ensure running of messaging platform by responding to IBM MQ/SWIFT deviations and notifications from the monitoring systems, initial analysis and troubleshooting, event and incident handling as documented in procedures, and requests from customers;
- Ensure running of virtual servers by responding to automated alarms, initial analysis and troubleshooting, event and incident handling as documented in procedures, and customer requests concerning compute and storage resources in VMWare;
- Ensure daily Mainframe operations by responding to automated alerts, initial analysis and troubleshooting, event and incident handling as documented in procedures, and requests from customers;
**Technical Requirements**:
- Infrastructure Monitoring experience;
- Experience with responding to IBM MQ/SWIFT deviations and notifications from the
- monitoring systems, initial analysis and troubleshooting, event and incident HP-UX;
- Experience with monitoring of VMWare compute and storage;
- Experience with Mainframe Z/OS automated messages;
- Experience with AIX, Control-M, Linux, SAN and DB2;
- Knowledge of financial markets;
- Knowledge of Equities and Derivatives financial instruments (e.g. Futures and Options/Warrants);
- Knowledge of ITIL framework and processes;
- Knowledge of scripting language (Shell/Perl/PHP/Python);
**Behavioral Profile**:
- Rigor, responsiveness, strong autonomy and proactivity;
- Strong communication skills, written and oral;
- Client Focus.
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