Customer Support

Há 1 mês


Lisboa, Portugal GIGROUP Tempo inteiro

We are looking for dynamic people, who speak both **French and English**. If that is you, then we might have a perfect job for you.

This job would be for an office in Lisbon, for a position of customer service representative for a Portuguese technology company.

The CSR will have a key role in supporting our operations in Portugal, Spain, France, Belgium, Luxembourg and Poland. She/He will have the opportunity to work with different markets and have a dynamic day-to-day life characterized by a multiplicity of functions of the greatest importance at the HQ level:
**Main Responsibilities**:

- Investigate case details to determine the root cause of issues
- Communicate quickly and effectively to internal and external stakeholders
- Triage and escalate urgent issues in order to drive them to resolution
- Complete thorough documentation and notation on customer contacts and trends
- Provide feedback to management teams regarding processes and trends

**Requirements**:

- Fluent in both oral and written French and English.
- Experience in customer service (preferential)
- Used to working in a fast-paced and ambitious environment.
- Dynamic and proactive.

**What we offer**:

- Contract with our client
- Base salary above average
- Private health insurance
- Gym pass membership
- Flexible time (you own your time)
- Enhanced paid parental leave

If you think you are up for the challenge, send us your CV

//pt.Gigroup.Com.



  • Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...


  • Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...


  • Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform. Your Tasks: Communicate with customers using...


  • Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform. Your Tasks: Communicate with customers using...

  • Customer Service Agent

    1 semana atrás


    Lisboa, Portugal Customer Service Central Europe Aut Tempo inteiro

    Entain  is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector.With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker,...

  • Customer Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLE As Customer Support Analyst, you will be part of the Customer Excellence team and will interact and engage with our customers. By getting this position you will be responsible for guiding the customers throughout the Indie Campers journey, assisting potential customers that are willing to spend their time on holidays in a life-changing...

  • Customer Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLE As Customer Support Analyst, you will be part of the Customer Excellence team and will interact and engage with our customers. By getting this position you will be responsible for guiding the customers throughout the Indie Campers journey, assisting potential customers that are willing to spend their time on holidays in a life-changing experience,...

  • Customer Support

    2 semanas atrás


    Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro

    Embrace the future! Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - **the best-loved video streaming website in the world.** You will be part of a **multicultural team based in Lisbon**, where you will provide **outstanding...


  • Lisboa, Portugal Logical Recruitment Partners Tempo inteiro

    We are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a Customer Support Agent, you will be the primary point of contact for our customers. Your role will be crucial in delivering exceptional support and ensuring a positive customer experience. You will have the opportunity to interact with customers from various...

  • Customer Support Consultant

    2 semanas atrás


    Lisboa, Lisboa, Portugal RoomRaccoon Hotel Tech Tempo inteiro

    About the role:Our Customer Support Consultant is responsible for providing fast & accurate customer service to our Spanish and Portuguese markets Your main duties and responsibilities will be - but not limited to: Customer Support Support hoteliers by providing professional, personalised responses to their queries via email, phone, and online discussion...

  • Customer Support Consultant

    2 semanas atrás


    Lisboa, Lisboa, Portugal RoomRaccoon Tempo inteiro

    About the role: Our Customer Support Consultant is responsible for providing fast & accurate customer service to our Spanish and Portuguese markets Tasks Customer Support Support hoteliers by providing professional, personalised responses to their queries via email, phone, and online discussion forums. Deliver world class customer experience by listening to...

  • Customer support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Join us as a Customer support - Digital Marketing - ITALIAN Speaker Job Description:Are you passionate about online marketing and new technologies? Join one of the leading tech companies as a Customer Support Specialist. Our client is the #1 in online marketing with a current annual revenue of more than 100 billion US dollars. In this role, you will provide...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Pinterest is looking for a Customer Service Representative to support and engage with its customers.As a Customer Support, you will embody the voice of business and provide insights for continuous improvement.You'll have the opportunity to be part of a global brand success.Support an international operation throughout its pioneering and ground-breaking...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Pinterest is looking for a Customer Service Representative to support and engage with its customers.As a Customer Support, you will embody the voice of business and provide insights for continuous improvement.You'll have the opportunity to be part of a global brand success.Support an international operation throughout its pioneering and ground-breaking...

  • Customer Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Cluster OSL Tempo inteiro

    Join the Cluster Revolution as a Customer Support RepresentativeAt Cluster, we go beyond the ordinary – we're not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic...

  • Customer Service Support

    2 meses atrás


    Lisboa, Portugal Cross Border Talents Tempo inteiro

    An overview of the job: How passionate are you about Customer Service? How about working completely from home for one of the leading tech companies? As a Customer Advisor, you will provide support to our client. Send your resume to ****** Roles and responsibilities: Assist Customers through the various channels regarding queries about subscriptions,...

  • Customer Support Lead

    4 semanas atrás


    Lisboa, Portugal Third-Party Job Posts Tempo inteiro

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

  • Customer Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal CLUSTER Outsourcing Services Limited Tempo inteiro

    We are CLUSTER. A bespoke customer experience solutions company for ambitious businesses. Cluster is more than just a support centre. Our services are fully personalised to each client, and we mentor teams that believe in your products and services. Cluster helps your business redefine, streamline, and digitise processes to meet your demand and provide only...


  • Lisboa, Lisboa, Portugal Uber Tempo inteiro

    About the RoleThe Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other...

  • Dutch Customer Support

    2 meses atrás


    Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Dutch-Speaking Customer Support Representative** **Location: Lisbon, Portugal** We are currently expanding our team and looking for talented individuals to join us in our modern office in Lisbon, Portugal. **Position Overview**: As a Dutch-Speaking Customer Support Representative, you will play a crucial role in providing top-notch assistance...