Contact Center Team Leader
3 meses atrás
We are looking for talented people who share our interests and values. Do you focus on the essentials and do what you promise? You are trying to make complicated things simple and are unmistakably different in everything you say and do? And the most important; Are you good at providing exceptional service every day?
We are looking for talented people who share our interests and values. Do you focus on the essentials and keep your promises? You try to simplify things and you maintain your originality in what you say and what you do? And above all, are you characterized by the exceptional service you show every day?
**Your tasks**
First point of contact for any employee problems in the Team, including problems a Customer Service Representative could face in difficult situations with the customers.
**What you bring**
- Experience in Customer Service, cross selling and Team Management.
- Minimum level C1: English
- Interest in telecommunication products
- Flexible working hours (Monday to Saturday) from 07:00 to 21:00
- Personal strengths: reliability and punctuality
**What we offer You**
- Competitive Salary Package
A work place in the Heart of Lisbon.
- A cozy environment.
- Free Coffee
Have you always dreamed of working in a refreshingly unique and diverse environment? Then we really want to get to know you. Send us your CV
**Experience**:
- Contact Centre Team Leader: 1 year (required)
**Language**:
- English (required)
- English at an advanced level (required)
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