HR Service Desk Analyst
3 semanas atrás
Essity is continuing to pave its’ way ahead in a digitized path which leads to new and global ways of working with HR related questions.
Last years we moved HR system(s) into the global tool Workday and implemented a service management system to provide stakeholder support. As we’re taking the next steps to build and retain a strong team for continuously support delivery, we are now look for an HR Service Desk Analyst.
We believe you have a strong interest in helping and providing services to our customers and stakeholders. If you have a special interest in organizational structure related topics this position will then suit you even better. You need to be eager to learn and to set your knowledge in practice, but patient enough to become a stable, trustworthy go-to-person.
**About the role**:
The HR Service Desk Analyst develops the service desk function globally and work with the service line operation teams to execute this function. The role contributes to the development of new and/or improved services, tools and processes. The HR Service Desk Analyst will support the service development team by collecting and transferring knowledge and turning that knowledge into continuous improvement.
**What you will do**:
- Manage stakeholder requests in an effective way to ensures that our stakeholder needs are met in a timely and effective way
- Responsible to establish and maintain an effective communication with customers and key stakeholders, within matrix and own organization
- Use the knowledge of all processes within the service line in order to implement solutions to meet and exceed the needs of our stakeholders
- Contribute to the development of new and/or improved services, automation possibilities and processes
- Contribute in collecting and transferring knowledge and working to turn that knowledge into continuous improvement
- Work in close cooperation between the different organizational units
- Support HR projects and activities
**Who you are**:
**We believe you**:
- Have a university degree within Human Resources Management or equivalent
- Fluent in Portuguese and English. Speaking other languages, either Spanish, Dutch, French, German, Italian is a nice to have.
- Have experience from working with HR Services and/or HR administration (or similar)
**Preferably you have**:
- Experience of Workday
- Experience of Compensation & Benefits, Talent & performance and International Assignments
**Additional information**:
**What we can offer you**:
At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward
**Together, we are improving lives, every day.**:
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
**Application End Date**:
02 ene 2023
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