Inbound Customer Support

1 semana atrás

Lisboa, Portugal Black Box Talent Solutions Tempo inteiro

**Embark on a Journey as a Sales & Service Specialist**

At our company, we're not just offering a job; we're inviting you to join a movement. From our inception in 2020 with just three passionate individuals, we've blossomed into a thriving community of over 300 experts in Lisbon, with our magic now extending to enchanting Barcelona.

We believe in fostering growth opportunities for every team member because we recognize that your contributions truly matter As we continue to expand, we remain rooted in our close-knit culture, offering an environment where you can truly make a difference.

**Your Role as a Sales & Service Specialist**:

- Deliver exceptional customer service across diverse European markets.
- Communicate promptly and professionally with customers through various channels.
- Transform customer challenges into moments of delight, ensuring continuous satisfaction.
- Serve as the go-to person for handling requests, tickets, and orders.
- Maintain a respectful and solution-oriented approach in all communications.

**What We Expect From You**:

- Excel in communication and teamwork.
- Bring a positive attitude, a customer-centric approach, and proactive problem-solving skills.
- Thrive in delivering results independently and adapting to ad hoc situations.
- Embrace ambition, value collaboration, and enjoy sharing experiences.
- Demonstrate reliability, trustworthiness, and hold a high school diploma or higher.
- Boast over 1 year of customer service experience.
**- Fluent in either Italian, German (Deutsch), Dutch (Nederlands).**
- Have a B2 level of English proficiency to ensure seamless communication.

**What We Offer**:

- Fully paid onboarding to kickstart your journey.
- Unparalleled career progression and continuous support for your professional growth.
- A vibrant, multicultural work environment fostering excellence.
- Engaging team-building activities organized by our amazing team members.
- Competitive entry-level salary package (including transportation allowance) with performance bonuses.
- All necessary tools provided for your success.
- Private medical insurance post-probationary period.
- Permanent contract.
- Hybrid work options.

**Ready to Revolutionize Your Career?**

**Join us, and together, let's build the future**

**Job Types**: Full-time, Permanent

Pay: 1,000.00€ - 1,390.00€ per month

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- In which language are you fluent in?

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