Customer Support Agent
Há 4 dias
We are seeking a highly skilled and motivated Customer Support Agent to join our team at AZWP Services Portugal. Lda.
Job DescriptionAs a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients across national and international levels. This includes managing multiple processes simultaneously, monitoring different processes to ensure procedural compliance, and documenting analysis and validation in accordance with contract guarantees.
Key Responsibilities:- Deliver outstanding customer service through phone, email, or other communication channels.
- Manage multiple customer interactions simultaneously, ensuring timely and effective issue resolution.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with internal teams to resolve complex customer issues.
To succeed in this role, you will need:
- A minimum of 12th year level education or technical course completion.
- Excellent written and verbal communication skills in English (CEFR C1 level).
- Previous experience in customer support, preferably in a contact center environment.
- Strong organizational and time management skills, with ability to prioritize tasks effectively.
- Ability to work in a fast-paced environment, meeting deadlines and handling multiple priorities.
We offer a competitive salary and benefits package, including:
- An estimated monthly salary of €2,100 based on 40 hours per week.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, promoting employee well-being and career growth.
- A chance to work with a global company, contributing to the success of our customers and communities.
Allianz Group is one of the most trusted insurance and asset management companies worldwide. We care about our employees' ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us.
-
Customer Service Agent
Há 4 dias
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service Agent - Multilingual Support SpecialistAbout the Role:We are seeking a highly skilled and multilingual Customer Service Agent to join our team at Accs - Ares Customer Care Solutions GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients across various...
-
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAbout the RoleWe are seeking a skilled German Customer Support Agent to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients in Germany and other German-speaking countries. Your primary focus will be on bridging the gap between our hotels and suppliers, ensuring...
-
Customer Service Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Support Tempo inteiro**Customer Support Role at Movework**We are seeking a skilled Customer Support Representative to join our team at Movework. As a key member of our support team, you will be responsible for providing exceptional customer service to our users via various communication channels.**Key Responsibilities:**• Respond to incoming requests from platform users in a...
-
Digital Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Support Tempo inteiroUnlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...
-
Senior Customer Support Agent
3 semanas atrás
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroJob Description At Job Squad, we are seeking a highly skilled and multilingual Senior Customer Support Agent to join our team in Copenhagen, Denmark. As a Senior Customer Support Agent, you will provide technical support to our customers who use our paid products, escalate complex problems, and troubleshoot various issues. ResponsibilitiesProvide general...
-
Customer Support Agent
3 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroCustomer Support Agent in LisbonWork International is seeking a highly motivated and customer-focused Customer Support Agent to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients via email, chat, and phone.Key Responsibilities:Respond to customer inquiries in a timely...
-
Customer Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroWe are seeking a motivated and responsible Customer Support Agent to join our team at Adecco Prestação De Serviços, Lda. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Support Agent
3 semanas atrás
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroAt Job Squad, we're dedicated to providing top-notch customer support to our clients. As a Customer Support Agent, you'll play a vital role in ensuring their satisfaction.The RoleYou'll be handling inbound calls and emails, resolving issues related to ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, and transactions. To excel in...
-
Customer Support Agent in Lisbon
3 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroWork as a Customer Support Agent in LisbonAt Work International, we are seeking a talented Customer Support Agent to join our team in Lisbon. As a Customer Support Agent, you will be responsible for handling customer issues in a friendly, effective, and professional manner via email, chat, and phone.Key Responsibilities:Be creative, friendly, and...
-
Finnish Customer Support Agent
1 semana atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroWork with Global Brands as a Customer Support AgentAt Work International, we are looking for a highly motivated and fluent Finnish speaker to join our customer support team. As a Customer Support Agent, you will be responsible for handling customer inquiries via email, chat, and phone, providing creative solutions to their issues.To be successful in this...
-
German Customer Support Agent for Portugal
2 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroAbout the RoleWe are seeking a highly skilled German speaking customer support agent to join our team in Lisbon. As a customer support agent, you will be responsible for handling customer issues in a friendly and professional manner via email, chat, and phone.Key ResponsibilitiesHandle customer inquiries and issues via email, chat, and phoneWork with a...
-
Customer Support Agent for FinTech Company in Riga
4 semanas atrás
Lisboa, Lisboa, Portugal Nordicjobsworldwide Tempo inteiroCustomer Support Agent Opportunity in RigaRiga, the vibrant capital of Latvia, offers a unique blend of rich history, stunning architecture, and a thriving cultural scene. We are seeking a skilled Customer Support Agent to join our client's team within FinTech at their new office in Riga. Key Responsibilities: Handle phone calls with customer queries and...
-
German Customer Support Agent to Portugal
3 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroCustomer Support Role in a Sunny Portuguese LocationWork with a global leader in outsourcing as a Customer Support Agent in our vibrant Lisbon office. Enjoy a warm climate, delicious food, and a relaxed pace of life.As a Customer Support Agent, you will handle customer inquiries via email, chat, and phone in a friendly and professional manner. You will be...
-
Senior Customer Support Agent
Há 5 dias
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroAbout the OpportunityWe are seeking a Senior Customer Support Agent to join our team in Copenhagen, Denmark. As a Senior Customer Support Agent, you will provide exceptional customer support to clients who use our paid products, including Premium, Music, and movies.The salary for this role is estimated to be around €40,000 - €60,000 per year, depending...
-
Senior Customer Support Agent
1 semana atrás
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroJob Title: Senior Customer Support AgentWe are seeking a highly skilled and multilingual Senior Customer Support Agent to join our team at Job Squad. This role involves providing exceptional support to customers who use our paid products, escalating complex issues, and managing policy, safety, and copyright guidelines.About the Role:Provide general and...
-
Lisboa, Lisboa, Portugal Haare In Bestform Tempo inteiroAbout the RoleWe are seeking a highly skilled French Senior Customer Support Agent to join our team at Haare In Bestform. As a Senior Customer Support Agent, you will be responsible for providing exceptional customer service to our clients via phone, email, or chat. Your primary goal will be to identify and resolve customer issues in a timely and...
-
Customer Experience Agent
3 semanas atrás
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroAt Job Squad, we're looking for a talented Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in delivering exceptional service to our clients across Europe.The RoleAs a Customer Support Agent, your key responsibilities will include:Handling incoming calls and emails from clientsResolving issues related to ID...
-
Customer Support Team Member
1 semana atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro**Job Description:**We are seeking a highly motivated and customer-focused Dutch/Flemish Customer Service Representative to join our dynamic team at Accs - Ares Customer Care Solutions Gmbh.About the Role:Provide exceptional customer service to clients of a video streaming platform via multiple communication channels, including phone, email, and...
-
Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a Polish Customer Support Agent to join our team at Cross Border Talents in Lisbon!Your mission as a Customer Support Agent is to provide top-notch service to our clients, working with prestigious worldwide brands.Your Role as a Customer Support...
-
German Customer Support Agent Mercedes
3 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAs a German Customer Support Agent for Mercedes, you will be responsible for providing exceptional customer service to clients in German, while working with a prestigious automotive brand.Your Role:Answer inbound calls and customer inquiries in German.Provide support and direction to Mercedes customers, resolving issues in a timely and empathetic...