Customer Service Assistant
6 meses atrás
A Elevus é uma empresa de recrutamento especializado e atualmente encontra-se à procura de um Customer Service Assistant (M/F) para um cliente final de renome na área dos benefícios transacionáveis, na zona de Lisboa.
**Responsabilidades**:
- Resposta a pedidos de Clientes, Comerciantes e Utilizadores de todos os produtos que sejam endereçados a nível do backOffice;
− Atendimento diário de chamadas recebidas na linha de Apoio ao Cliente e Comerciante;
− Tarefas administrativas de apoio ao departamento;
− Executar todos os processos internos definidos, de modo a garantir o melhor nível de qualidade nas atividades do departamento;
− Apoio ao restantes departamentos tendo em conta as principais necessidades e pedidos do Cliente e Comerciante;
**Requisitos**:
- Habilitações literárias mínimas ao nível do 12º ano;
- Experiência de atendimento telefónico em ambiente Contact Center (preferencial);
− Resiliente e capacidade para trabalhar sob pressão;
− Ser fluente em português e capacidade para comunicar em Inglês (escrito e oral);
− Sólidos conhecimentos de informática na ótica do utilizador;
− Capacidade de Organização e método;
− Capacidade de trabalho em equipa.
- Disponibilidade imediata;
**Oferta**:
- Salário compatível com a função;
- Excelente possibilidade de desenvolvimento pessoal e profissional numa empresa de renome;
- Regime de trabalho hibrido;
**Tipo de oferta**: Full-time
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