Technical Expert

7 meses atrás


Lisboa, Portugal Rydoo Tempo inteiro

We are_ Rydoo_ Europe’s fintech scale-up that makes expense management the easiest part of your day.

Expense management has been too complicated for too long. Rydoo's app backed with OCR technology helps our clients save time and money with just a few clicks & photos.

We are building a new generation of expense management software with a product-first approach that our end-users truly benefit from.

**Rydoo in a snapshot**:

- Ambitious international team (150+ Rydoo'ers and growing)
- 33 nationalities speaking over 15 languages
- 6 offices across 3 continents
- Easy-to-use expense management app available on iPhone and Android
- Supporting over 10,000+ clients and 1 million+ users worldwide
- 4.6 employer score on Glassdoor

**The Role**

As a Technical Expert at Rydoo, you will play a crucial role in ensuring a seamless integration experience and successful technical implementation of large and complex projects.

This role combines technical proficiency with excellent project management and problem-solving skills. Your responsibilities will include understanding client technical needs, configuring our expense management tool to align with those requirements, and providing expert guidance for smooth integration while closely collaborating with our Customer Success teams.

**What you will do**:

- You will learn about Rydoo’s products and support customers in making the most out of our expense management tool
- Make an impact by understanding the context where and how the customer operates and supporting them with all integration topics.
- Lead integration projects with new customers with multidisciplinary teams, by defining project roadmap, managing stakeholders, and setting expectations to ensure successful outcomes.
- Manage customer transitions from their current operations to the new way of working and support them in the full integration transition.
- Actively gather feedback from customers at various stages, using their input to refine and enhance intermediate results.
- Collaborate directly with our Project Managers/Onboarding Managers to seamlessly onboard enterprise clients.
- Collaborate with our Retention team on complex migration projects.
- You will work closely with the Pre-sales team to fully understand clients’ requirements, and the Product Management team to communicate common customer needs and contribute to continuous product enhancement.
- Contribute to the maintenance and expansion of integrations through the use of Integration Platform as a Service (IPaaS).

**Requirements**:

- Be a team player with good analytical, communication, coordination, and interpersonal skills
- You quickly understand the customer context, analyze challenges, and explore approaches to refine the solution space.
- Knowledge of SSO, SFTP, and API
- 3+ Experience in Project Management or Technical Project Management role
- 2+ years experience with ERP integrations, mainly SAP, Oracle, and Microsoft Dynamics.
- Takes a high degree of ownership over their work
- Experience working with IPaaS platforms is a plus
- A degree in IT (management) or IT technology-related programs or a master's in informatics, civil or business engineering, mathematics, (applied) economics or business studies
- Languages: working proficiency in English (C1+); other languages are a plus

**Benefits**

Next to our amazing team, informal & international company culture and our mission to become the N1 expense management tool in Europe, we offer some nice benefits that make working at Rydoo even more fun:

- A competitive package, including salary and benefits
- Meal vouchers of €9 per day
- Rydoo Hybrid work policy: decide for yourself where you are most efficient
- Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
- Professional freedom and a flexible work environment
- Upskilling through training and coaching programs
- Regular company and team events
- Wonderful international team with more than 33 different nationalities
- Free Portuguese language classes
- Spectacular onboarding program for all new Rydooer’s Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional after work drink, and great parties (believe us
-)
- Permanent contract

**Check us out**:
Join Rydoo and leave your mark on the future of Expense Management - Ready to join?



  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job SummaryWe are seeking a highly skilled Technical Solutions Expert to join our team in Portugal. As a key member of our Sales Engineering team, you will play a critical role in providing technical support and guidance to our customers.

  • Technical Support Expert

    1 semana atrás


    Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

    Have you always wondered about what it would be like to start living and working abroad? We can make this dream a reality! With this job position you will be living in Lisbon, while working in a big communications company. Portugal is the place for you, with its rich culture and history, beautiful landscapes and their famous port wine it is the perfect place...


  • Lisboa, Portugal Expert Gmbh Tempo inteiro

    Italian-speaking Customer Service ExpertWorkster partners with a leading BPO/outsourcing company who is seeking to hire Italian Customer Service Experts to join their Team in Lisbon.Primary ResponsibilitiesRespond promptly and professionally to customer inquiries and issues via phone and email.Provide accurate and detailed information about drone products,...


  • Lisboa, Lisboa, Portugal Fortinet, Inc. Tempo inteiro

    Job DescriptionWe are looking for a skilled Technical Solutions Expert to support our sales organization in Portugal.Main Responsibilities:Pre-sales: Assist in qualifying sales leads from a technical standpoint.Sales calls: Be the main technical resource on sales calls and educate customers on various technical aspects.Requirements:5-8 years of experience in...

  • Argis Technical Expert

    3 meses atrás


    Lisboa, Portugal Grupo Data Tempo inteiro

    Hi!We are DATA Group and we are searching for the best talent!Our goal is to simplify our clients' lives with innovative IT solutions.We operate at global scale and we are expanding to Portugal!If you are passionate and have the desire to make the difference, we want to get to know you!Join us to be part of this incredible adventure!Who are we looking...


  • Lisboa, Lisboa, Portugal Abbott Tempo inteiro

    About AbbottAbbott is a global healthcare leader that helps people live more fully active and healthier lives through its broad portfolio of branded generic pharmaceuticals diagnostics nutritionals and medical devices. With over 130 years of history Abbott has a presence in over 160 countries with nearly 33000 employees who are passionate about bringing...

  • Argis Technical Expert

    3 meses atrás


    Lisboa, Portugal Grupo Data Tempo inteiro

    Hi! We are DATA Group and we are searching for the best talent! Our goal is to simplify our clients' lives with innovative IT solutions. We operate at global scale and we are expanding to Portugal! If you are passionate and have the desire to make the difference, we want to get to know you! Join us to be part of this incredible adventure! Who are we looking...


  • Lisboa, Lisboa, Portugal Devoteam Portugal Tempo inteiro

    **Job Description**: As a key technical expert and leader at Devoteam Portugal, you will guide customers and internal teams in the successful implementation and adoption of Atlassian solutions.**Technical Leadership**: We are seeking an experienced individual to provide expert technical guidance and mentorship to customers and internal teams on the Atlassian...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    We are seeking a skilled Technical Automotive Solutions Expert to join our dynamic team in Porto, Portugal. This exciting opportunity involves collaborating with software developers and app creators to adapt and optimize their applications for the automotive industry.

  • Technical Solution Expert

    2 semanas atrás


    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    We are an innovative enterprise software company, empowering people in service organizations to thrive. Our ERP solutions are designed to be self-driving, adaptive, and intuitive, changing the way people work. We create Industry Models to tailor our products to our customers' businesses, driven by our Industry Team and built by our Models Engineering team....


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Job OverviewWe are a leading IT solutions provider operating at a global scale, expanding to Portugal. Our goal is to simplify our clients' lives with innovative solutions.As a Technical Expert for our telecommunications project, you will play a crucial role in guiding our team and ensuring the successful execution of activities.


  • Lisboa, Portugal Noesis Tempo inteiro

    **ServiceNow Technical Expert**: - Lisboa - Published on January 9, 2025 Description **Main Tasks and Responsibilities**: - Providing global level 1 and/or level 2 support to users and key users; - Resolving or escalating Incidents; - Contributing to the Service Catalogue maintenance; - Testing monthly releases and upgrades. **Requirements**: - Degree...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are looking for a skilled Technical Solutions Expert to join our Cross Border Talents client project in Lisbon. If you have expertise in technical support and enjoy problem-solving, this opportunity is ideal for you.Key Responsibilities:Deliver high-quality technical support to users and systems;Analyze and resolve complex technical issues;Ensure the...


  • Lisboa, Lisboa, Portugal Wtw Tempo inteiro

    Wtw, a global leader in people, risk and capital, is seeking an exceptional Cloud HCM Technical Expert to join our team. As a key member of our technical staff, you will play a highly strategic role in delivering successful enhancements for our HCM Cloud suite.About WtwWe are a company with over 45,000 colleagues serving more than 140 countries and markets....


  • Lisboa, Portugal Santander Tempo inteiro

    Event-Driven Technical Expert Lisboa, Portugal WHAT YOU WILL BE DOING At Santander Portugal, we’re on an ambitious digital transformation mission that will change our bank. Talented people with diverse skills and backgrounds are essential to this. Our teams work in open, collaborative, innovative and engineering-centric environments to solve complex...


  • Lisboa, Lisboa, Portugal Advantage 360 Tempo inteiro

    Company Overview:">Lumine Group is a global leader in architecting the future of connectivity in the communications and media industry. Our mission is to illuminate the potential of communications and media software businesses, fostering a collaborative ecosystem of professionals, customers, and partners.">Estimated Salary: $100,000 - $120,000 per...

  • ServiceNow Technical Expert

    4 semanas atrás


    Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiro

    **Job Summary** At Iqvia Argentina, we seek an experienced ServiceNow Technical Expert to lead the development and implementation of our customer support platforms. This position is responsible for designing, developing, integrating, and managing technology solutions that provide a seamless enterprise support solution for our customers. Main...


  • Lisboa, Portugal Equação IT Tempo inteiro

    Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners. We are looking for a STEC Aggregation Technical Expert with the following requirements: Description: -...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    OverviewWe are seeking a highly skilled Customer Service and Technical Support Expert to join our team in Lisbon, Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients via multiple channels.


  • Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

    About the Role: We're seeking a highly skilled Technical Consultant to join our team at Sovos Compliance. This is an exciting opportunity to work on complex technical projects, provide expert support, and drive innovation in tax compliance.Key Responsibilities:Provide technical expertise and support to our Professional Services Team and clients during...