Workforce Lifecycle Global Process Owner

6 meses atrás

Lisboa, Portugal Organon Tempo inteiro

**The Position**

The Hire to Retire (H2R) Global Process Owner (GPO) is responsible, in collaborative partnership with Organon’s HR organisation and other business functions, for the end-to-end definition, standardization, optimization and governance of the H2R process globally. This role serves as the single point of accountability for decisions pertaining to H2R process scope, documentation, performance metrics, control, continuous improvement, investments, and change management.

The H2R GPO will be accountable for the efficient and effective design of the H2R processes, in alignment with our Company's strategic and operational priorities, and in partnership with the Global Delivery Organization (GDO) to ensure they are positioned for execution success.

Organon was launched as a new company in June 2021. Since launch we have been working to improve our H2R processes. The GPO for H2R will be responsible for establishing the steady-state baseline management and performance of the H2R process and ensuring a strong and sound foundation. This includes detailing the roles and responsibilities with key stakeholders (including HR Business Partners in local markets, Global Delivery Operations (GDO)), core process mapping, establishing performance standards (KPIs) and measuring performance. Once this foundation has been cemented and the process stabilized, the H2R GPO will focus on driving standardization, technology process enablement and transformation of the H2R process globally to ensure that we accelerate efficiencies and deliver on the strategic priorities of the Company.

**Responsibilities**
- Alignment with Strategy - Once the current H2R process is stabilized and robust, the pathway to an improved future state can be set that is consistent with our Company's Strategy and GBS Operating Model and aligned with our Company's financial and strategic objectives.
- Stakeholder Engagement - Collaborate with HR organization, local market teams, GDO and other functions to understand needs, gather input, drive alignment, communicate changes and performance, and ensure smooth implementation and simple, frictionless interaction with GDO teams. Actively participate as required on stakeholder Leadership Teams.
- Ownership - Across all regions, markets, operating entities and functions, understand the end-to-end process, its components, inputs, outputs, and interactions with other processes. Establish clear roles and responsibilities. Strive to deliver ‘world class process’ H2R experience for all stakeholders.
- Design and Standardization - Redesign, standardize, and optimize H2R process ensuring uniformity, efficiency and compliance. Develop, document and maintain process maps, relevant policies, roles & responsibilities, controls, training and best practices. Lead efforts to streamline workflows and eliminate redundancies to improve overall performance.
- Performance Measurement - Establish key performance indicators (KPIs) and service levels (SLAs), aligned with stakeholders’ expectations, to measure the effectiveness of the H2R process. Track metrics related to process performance, quality, timeliness, and cost aligned with industry benchmarks.
- Governance** **- Oversee adherence to H2R process, mitigate risks, and monitor implementation of standard requirements and performance, in alignment with leadership and Organon Audit and Compliance functions, consistent with standards and statutory requirements.
- Technology Enablement - Explore available technologies relevant to H2R process including automation. Set technology standard for H2R process and work closely with Business Technology (BT) to leverage technology to progressively transform process efficiency and effectiveness. Act as ‘2 in a box’ Functional Process Owner for H2R enterprise process as part of the relevant Value Team. Partner with Business Technology (BT) - who holds the technology budget - to optimize spend based on business value.
- Continuous Improvement - In partnership with GDO and business analyze process performance data and understand evolving business needs, identify areas for enhancement, and implement and embed changes to enhance efficiency, reduce costs, and deliver better outcomes (quality, flexibility, simplicity). Continually evaluate, prioritize and adapt processes to evolving global business needs.
- People Leadership & Collaboration - Foster an environment that promotes growth, collaboration and continuous improvement for an existing team, who serve as sub-process owners. Set performance expectations, drive accountability and provide coaching. Build talent pipeline and succession bench strength. Collaborate as a peer with other GPOs across Organon to share best practices and support excellence in GPO leadership. Establish a thriving ‘community of practice’ of founders engaging with the process across the company who act as ambassadors, change champions and advisors.

**Required Education, Experience and Skills**
- M

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