Consultant, Client Training

7 meses atrás

Lisboa, Portugal Mastercard Tempo inteiro

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Consultant, Client Training & Education-2

Consultant, Client Training & Education - Mastercard Advisors

All About Us

Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.

Within Mastercard Advisors, the Client Training & Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, CTE maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, CTE designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.
- Are you motivated by developing new eLearning content, leading to insights into our platform offerings, and developing best practices that add real value to both our clients and delivery teams?
- Can you deliver impactful and effective training?
- Do you want to play a key role in driving a world beyond cash at Mastercard?

Your Responsibilities

The Consultant is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.
- Contributes towards the development of eLearning and virtual training programs for large, strategically important global clients from a central delivery hub
- Obtain information from multiple sources, collate, analyze, and triangulate information to develop effective training materials and programs
- Structure and prepare training courses and presentations
- Present draft content to key stakeholders for review and feedback
- Plan, organize, and structure own work to manage time and effort effectively within project budget/timeline expectations
- Extract intellectual capital from engagement work and actively develop and share tools, methods, and best practices across projects
- Build a network of contacts and internal relationships across Mastercard to support information gathering and training development

All About You
- Demonstrable consulting and training skills
- Bachelor’s degree or equivalent qualification. Advanced degree preferred
- Professional-level English language capability
- Strong presence & communication skills - both interpersonal & written
- Strong analytical, interpretive, and problem-solving skills
- Excellent project management skills; collaborate well across multiple communication channels
- Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast-paced environment

Key Words: Training Consultant, Associate, Senior Associate, Consultant, Analyst

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

  • Language Training Consultant

    2 meses atrás

    Lisboa, Lisboa, Portugal goFLUENT Tempo inteiro

    About the RoleWe are seeking a highly skilled Language Training Consultant to join our team at goFLUENT. As a Language Training Consultant, you will play a crucial role in delivering exceptional customer learning experiences to our clients.Key ResponsibilitiesManage relationships with clients/learners taking goFLUENT lessons/training.Assist learners who need...

  • Business Consultant in Training

    Há 1 mês

    Lisboa, Lisboa, Portugal Roland Berger Strategy Consultants Tempo inteiro

    Job Overview: We're looking for a talented Junior Business Analyst to join our team in Lisbon. As a Junior Business Analyst, you will be an integral part of our professional team of consultants, actively involved in projects for our clients. With guidance from your mentor, you will constantly develop and learn about life as a...

  • (French, Italian or German) Training Consultant

    6 meses atrás

    Lisboa, Portugal Eugenia Talent Tempo inteiro

    **About the job (French, Italian or German) Training Consultant**:  **Type of position**: Full-time position **Key languages**: Fluent level of Italian, French or German Advanced English **Sector**: Training **About our Client**: Do you believe that education is the key to success? Are you ready to be the driving force to influence the company's...

  • Language Training Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Gofluent Tempo inteiro

    About the JobAs a Learning Consultant at goFLUENT, you will have the opportunity to work with a dynamic and international team, supporting Portuguese learners in their language training journey.What You'll Do:

  • Language Training Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    goFLUENT is revolutionizing the language learning industry worldwide, empowering companies to develop a comprehensive global training strategy for their employees. As a cutting-edge SaaS company, we believe that every employee deserves an equal opportunity to succeed in the workplace, regardless of their native language. With over 1000 employees worldwide,...

  • Language Training Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Gofluent Tempo inteiro

    About the CompanygoFLUENT is a global SaaS company that empowers employees worldwide to succeed in the workplace, regardless of their native language.We have 1000+ employees across the globe and are dedicated to disrupting the language learning market with our AI-powered technology, comprehensive content library, and human interaction.Job DescriptionA...

  • Language Training Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Gofluent Tempo inteiro

    About the JobAt goFLUENT, we're seeking a highly skilled Language Training Specialist to join our team. As a Learning Consultant, you'll play a crucial role in providing exceptional customer service to our Portuguese learners.Job OverviewWe're fundamentally disrupting the language learning market around the world, helping companies design a global digital...

  • Language Consultant

    4 semanas atrás

    Lisboa, Lisboa, Portugal Gofluent Tempo inteiro

    At goFLUENT, we are revolutionizing the language learning landscape by providing a cutting-edge platform that combines AI technology, extensive content libraries, and human interaction. As a mission-driven SaaS company, we empower employees worldwide to achieve success in their workplaces regardless of their native language.We are part of a global community...

  • Client Delivery Consultant

    6 meses atrás

    Lisboa, Portugal NASDAQ Tempo inteiro

    Customer Services is an integral part of Nasdaq’s growth and success. This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our...

  • Language Training Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal Gofluent Group Tempo inteiro

    About the Gofluent GroupThe Gofluent Group is revolutionizing the language learning industry worldwide, empowering companies to develop a global digital training strategy for their employees. Our cutting-edge platform accelerates language acquisition through AI-powered technology, an extensive content library, and human interaction.Why Work with Us?We are a...

  • Training and Development Professional

    Há 1 mês

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    We are looking for a highly skilled Training and Development Professional to join our client's team in Lisbon. This is an exciting opportunity to enhance the competencies of our employees by delivering training programs that align with our company's core values and supervising all aspects of training interventions.Key Responsibilities:Demonstrate initiative,...

  • Language Training Support Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Gofluent Tempo inteiro

    **About goFLUENT**We are a mission-driven SaaS company that accelerates language learning through our platform, combining AI-powered technology, a vast content library, and human interaction. Our goal is to provide every employee with an equal opportunity to succeed in the workplace, regardless of their native language.**Job Description**As a Learning...

  • E-learning and Training Production Assistant

    7 meses atrás

    Lisboa, Portugal Techinfor Tempo inteiro

    The Reditus Group, specialist in Information Technology and Outsourcing Services. If you are looking for a new challenge and want to be part of this dynamic, motivated and ambitious team, join us! We provide skills development, through certified training and career management in the various areas of activity of this Group. We are recruiting **E-Learning...

  • Workplace Technical Consultant

    6 meses atrás

    Lisboa, Portugal Fox IT Tempo inteiro

    **Fox IT** is a Portuguese IT Consulting Company, born in 2018 with a huge desire to make a positive difference in the IT Industry. Seeing the consultants as our biggest assets, our Mission is to promote fair trade between us, our consultants, and our clients. We are looking for a **Workplace Technical Consultant **tojoin our team. **Requirements**: -...

  • Workplace Consultant

    6 meses atrás

    Lisboa, Portugal Fox IT Tempo inteiro

    **Fox IT** is a Portuguese IT Consulting Company, born in 2018 with a huge desire to make a positive difference in the IT Industry. Seeing the consultants as our biggest assets, our Mission is to promote fair trade between us, our consultants, and our clients. We are looking for a **Workplace Consultant (coordinator) **tojoin our team. **Requirements**: -...

  • Talent Strategy Consultant

    7 meses atrás

    Lisboa, Portugal Mercer Tempo inteiro

    **SENIOR TALENT STRATEGY CONSULTANT** HR consultants lead complex projects and develop impactful frameworks/solutions that promote organizational transformations through behavioral changes and HR frameworks. **We will count on you to**: - Develop and manage HR talent and transformation projects; - Lead and manage projects teams, contributing for their...

  • Sitecore Consultant

    7 meses atrás

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13180_Sitecore Consultant_Lisboa **Descrição**: N/A **Perfil**: - More than 5 years as a Sitecore Consultant. Responsibilities: Implement and customize the Sitecore Experience Platform to meet client requirements; - Collaborate with clients to understand their business goals and translate them into effective Sitecore solutions; - Provide...

  • Learning Consultant

    2 meses atrás

    Lisboa, Portugal Gofluent Tempo inteiro

    About the job Learning Consultant (Brazilian Portuguese)Learning Consultant (Brazilian Portuguese Bilingual)About the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its...

  • Net consultant

    2 semanas atrás

    Lisboa, Portugal Avanade Tempo inteiro

    Join as a visionary. Net Consultant, leading transformative development with integrated solutions across back-end, bridging the technology-business gap and shaping the future with innovative user experiences. Join as a. Net Consultant and lead transformative development, crafting innovative solutions across front and back-end with integrated services and...

  • Net Consultant

    1 semana atrás

    Lisboa, Portugal Avanade Tempo inteiro

    Join as a visionary .Net Consultant, leading transformative development with integrated solutions across back-end, bridging the technology-business gap and shaping the future with innovative user experiences.Join as a .Net Consultant and lead transformative development, crafting innovative solutions across front and back-end with integrated services and...