Language Consultant
Há 2 dias
At goFLUENT, we are revolutionizing the language learning landscape by providing a cutting-edge platform that combines AI technology, extensive content libraries, and human interaction. As a mission-driven SaaS company, we empower employees worldwide to achieve success in their workplaces regardless of their native language.
We are part of a global community with over 1000 employees from diverse backgrounds. This dynamic environment offers you the opportunity to make a meaningful impact as a Learning Consultant Intern. You will work closely with our Sales/Customer Success Management Team to ensure seamless communication with clients and learners.
Your primary responsibilities will include:
- Managing relationships with clients/learners and providing personalized support through calls or emails.
- Assisting learners in need via documented processes and supervisor guidance.
- Resolving customer complaints and concerns efficiently.
- Following up on training progress and conducting demo calls as necessary.
- Collaborating with Account Managers/Sales teams to meet key performance indicators (KPIs) set by the LC Manager.
To succeed in this role, you will require:
- A university degree in Language Studies, Translation/Interpretation, or a related field.
- Excellent oral and written communication skills in Spanish and English, with a strong command of MS Office and Google tools.
- Native-level fluency in Spanish and a high level of proficiency in English.
- The ability to handle stress well, work efficiently under pressure, and multitask effectively.
We offer a competitive salary of approximately €25,000 per year, commensurate with your experience and qualifications. Additionally, you will enjoy a stimulating work environment, opportunities for professional growth, and a chance to make a real difference in the lives of our clients and learners.
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