Language Training Support Specialist
2 semanas atrás
**About goFLUENT**
We are a mission-driven SaaS company that accelerates language learning through our platform, combining AI-powered technology, a vast content library, and human interaction. Our goal is to provide every employee with an equal opportunity to succeed in the workplace, regardless of their native language.
**Job Description**
As a Learning Consultant Intern at goFLUENT, you will be part of a dynamic and international environment, working closely with our Spanish learners via phone/email. You will respond to their needs, ensure continuous follow-up, and provide guidance on training and pedagogy.
**Key Responsibilities:**
- Manage relationships with clients/learners taking goFLUENT lessons/training.
- Assist learners who need help through calls or emails, resolving customer complaints and conducting demo calls.
- Work with Account Managers/Sales to update them on client progress.
**Requirements:**
- Strong oral and written communication skills in Spanish and English.
- University degree in Language Studies, Translator/Interpreter, or related field.
- Proactive, responsible, disciplined, and able to multitask.
- Excellent command of MS Office and Google tools.
- Native Spanish speaker with excellent level of English.
**What We Offer:
We offer a competitive salary of approximately €25,000 per year, based on the Lisbon, Portugal location and market standards. Additionally, we provide good equipment, such as a computer, headset, and internet connection, to ensure your success in this role.
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