Language Training Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Gofluent Tempo inteiro

**About goFLUENT**

We are a mission-driven SaaS company that accelerates language learning through our platform, combining AI-powered technology, a vast content library, and human interaction. Our goal is to provide every employee with an equal opportunity to succeed in the workplace, regardless of their native language.

**Job Description**

As a Learning Consultant Intern at goFLUENT, you will be part of a dynamic and international environment, working closely with our Spanish learners via phone/email. You will respond to their needs, ensure continuous follow-up, and provide guidance on training and pedagogy.

**Key Responsibilities:**

  • Manage relationships with clients/learners taking goFLUENT lessons/training.
  • Assist learners who need help through calls or emails, resolving customer complaints and conducting demo calls.
  • Work with Account Managers/Sales to update them on client progress.

**Requirements:**

  • Strong oral and written communication skills in Spanish and English.
  • University degree in Language Studies, Translator/Interpreter, or related field.
  • Proactive, responsible, disciplined, and able to multitask.
  • Excellent command of MS Office and Google tools.
  • Native Spanish speaker with excellent level of English.

**What We Offer:

We offer a competitive salary of approximately €25,000 per year, based on the Lisbon, Portugal location and market standards. Additionally, we provide good equipment, such as a computer, headset, and internet connection, to ensure your success in this role.



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