German-speaking Customer Advisor for Pharmaceutical

6 meses atrás


Braga, Portugal Webhelp Tempo inteiro

**Location**
- Braga, Portugal**Language**
- German***

**Description**:
**Why joining us**

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company

**What you’ll be doing at Webhelp**

As a **German-Speaking Customer Advisor for **Pharmaceutical Application**, **you will:

- Develop a deep understanding of the pharmaceutical app's features, functionalities, and capabilities.
- Provide technical assistance and troubleshooting support to clients using the pharmaceutical app.
- Collaborate with the sales team to support customer engagements.
- Provide accurate, valid, and complete information by using the right methods/tools.

**We’ll be a great match if you**:

- **Have a high level of German (written and oral) **C1**:

- Have excellent communication skills coupled with empathy and team spirit
- Are familiar with Backoffice tasks
- Have a positive attitude and a desire to provide good service
- You're analytical by nature and able to anticipate problems and find solutions.

**What we offer you**:

- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- A Bring a Friend Program with attractive incentives.
- Personal and career development programs and mentoring to develop your skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
- We promote inter-company mobility to work at any of our sites around the world
- Workplace**:Full Work from Home (for people already based in Portugal)**

“I joined Webhelp in November 2021 as a customer advisor. It's an enriching experience. Every day is different and full of new challenges. This has allowed me to develop new skills and grow both personally and professionally. Here you can make new friends in a multicultural and relaxed atmosphere. Webhelp is a family business: come share this experience with us without hesitation.” - **Sabine Gonçalves - Customer Advisor**

**Who we are**

**Webhelp** **is a French multinational BPO company that is making business more human for the world’s most exciting brands. **By choosing Webhelp,** you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at **Webhelp** **and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

**If this sounds like you, join us**

**Webhelp** is an equal-opportunity employer.



  • Braga, Portugal Minacs Tempo inteiro

    Customer Service Representative (Portuguese and Spanish-speaking) - Pharmaceutical Area Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...


  • Braga, Portugal Minacs Tempo inteiro

    Customer Service Representative (Portuguese and Spanish-speaking) - Pharmaceutical AreaExperience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...

  • Customer Service

    Há 1 mês


    Braga, Portugal Homerun B.V. Tempo inteiro

    Join the MIKUTA team and help us deliver exceptional service to our German-speaking customers! If you're passionate about customer satisfaction and want to be part of a dynamic fashion brand, we'd love to hear from you!The MIKUTA brand was founded in Berlin by Jacqueline Mikuta and Klemens White, starting in 2017 with a small jewellery line, which later...

  • Customer Service

    4 semanas atrás


    Braga, Portugal Homerun B.V. Tempo inteiro

    Join the MIKUTA team and help us deliver exceptional service to our German-speaking customers! If you're passionate about customer satisfaction and want to be part of a dynamic fashion brand, we'd love to hear from you!The MIKUTA brand was founded in Berlin by Jacqueline Mikuta and Klemens White, starting in 2017 with a small jewellery line, which later...

  • Customer Representative

    5 meses atrás


    Braga, Portugal Webhelp France Tempo inteiro

    Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...

  • Customer Advisor

    4 semanas atrás


    Braga, Braga, Portugal Eco Plus Solutions Ab Tempo inteiro

    About the Role:As a German Speaking Customer Advisor, you will be the primary point of contact for cruise customers and travel agents, providing exceptional support with booking-related queries and managing pre- and post-booking concerns.Key Responsibilities:• Handle incoming calls from customers and travel agents, assisting with inquiries about cruise...


  • Braga, Portugal Kulture Talent-GlobalRecruitment Tempo inteiro

    Join Our Team as a French-Speaking Financial Advisor in Braga! As a French-speaking advisor, you'll be responsible for delivering comprehensive and high-quality assistance to entrepreneurs and small businesses. Your primary role will involve handling level 1 customer inquiries over the phone, ensuring each interaction is informative and satisfactory. Key...


  • Braga, Braga, Portugal JL Talent Partners Tempo inteiro

    We're seeking a seasoned Customer Service Advisor to join our client's team in Portugal, supporting customers in German via phone and email.Key Responsibilities:Provide top-notch support to customers across various issues.Deliver accurate, reliable, and complete information by utilizing the right procedures.Own customer queries, ensuring timely resolutions...


  • Braga, Portugal Red Frog Recruitment Tempo inteiro

    Join one of the world's leading drone companies, dedicated to innovation and excellence in the field of aerial technology. Our Lisbon office is hiring German Technical Customer Advisors to support users of our advanced drone products. As part of this exciting and dynamic environment, you will assist customers with technical inquiries, ensuring a seamless and...


  • Braga, Braga, Portugal Eco Plus Solutions Ab Tempo inteiro

    Customer Service Representative - German LanguageWe are seeking a highly skilled and fluent German-speaking customer service representative to join our team. As a customer service representative, you will be the primary point of contact for cruise customers and travel agents, providing support with booking-related queries and managing pre- and post-booking...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support to our clients in the pharmaceutical industry.About the Role:Develop and implement solutions to customer...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    About UsMinacs is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.Job OverviewWe are seeking a highly motivated Pharmaceutical Customer Experience Specialist to join our team. This role will be responsible for...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Job OverviewWe are seeking a highly skilled German-speaking customer service professional to join our team in Portugal, Greece, or Malta.


  • Braga, Braga, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Job OverviewWe are seeking a skilled German-speaking customer support specialist to join our team in Riga, Latvia.Key Responsibilities:Provide exceptional customer service and resolve queries via phone calls.Record case resolutions in the contact center tool based on client communication.Meet individual balanced scorecard criteria and ensure cases are...


  • Braga, Portugal Red Frog Recruitment Tempo inteiro

    Join one of the world's leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    This is a fantastic opportunity to work with a leading technology company in Greece, providing top-notch customer support to clients from Germany, Austria, and Switzerland.We are seeking a highly skilled and motivated German-speaking customer support representative to join our team. As a member of our team, you will be responsible for handling account and...

  • Customer Support Advisor

    4 semanas atrás


    Braga, Portugal Cpm International Tempo inteiro

    Customer Support Advisor - German MarketOur ClientVia is using technology to revolutionize transportation on a global scale. By leveraging cutting-edge innovations, we are dedicated to transforming not only a single individual's daily commute but also making a significant impact on reducing the environmental footprint of humanity as a whole. With ambitious...


  • Braga, Portugal KGR Tempo inteiro

    We are recruiting for an international company a German speaking Customer service Agent, **Remote possible** **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery...


  • Braga, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in French and passionate about customer service? Are you excited about working in the dynamic world of e-commerce while enjoying a flexible hybrid work environment? If so, we want you to join our team as a French-Speaking Customer Advisor based in Braga, Portugal!We are a leading company in the e-commerce industry, and we are looking for a...


  • Braga, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in French and passionate about customer service?Are you excited about working in the dynamic world of e-commerce while enjoying a flexible hybrid work environment?If so, we want you to join our team as a French-Speaking Customer Advisor based in Braga, Portugal!We are a leading company in the e-commerce industry, and we are looking for a...