Customer Service

Há 1 mês

Braga, Portugal Homerun B.V. Tempo inteiro

Join the MIKUTA team and help us deliver exceptional service to our German-speaking customers If you're passionate about customer satisfaction and want to be part of a dynamic fashion brand, we'd love to hear from you
The MIKUTA brand was founded in Berlin by Jacqueline Mikuta and Klemens White, starting in 2017 with a small jewellery line, which later expanded to clothing in 2019. MIKUTA is a young, wild & free-inspired fashion brand for modern women with a glimpse of rock'n'roll. MIKUTA is currently one of the fastest-growing direct-to-consumer brands in the fashion market.
Our Team is spread across Europe, with a Studio Office in Berlin and a production Office in northern Portugal. We are currently working with Spring, Summer, Fall & Winter Collection cycles and soon grow to a product portfolio of more than 150 products.
We are now launching our very first Flagship store in Berlin, which will enable us to be closer to our customer base. It is important for us that our community can experience the brand in person before making their purchase decision. This Retail store will be the leading example for future Stores to come.
ABOUT THE JOBWe're looking for a dedicated and driven German-speaking Customer Service Specialist to join our team This role is all about making sure our German-speaking customers have a smooth and enjoyable experience when interacting with MIKUTA. You'll be assisting customers with varied inquiries, all while representing the MIKUTA brand in all its essence.
Key Responsibilities:Provide outstanding customer service via email, social media, WhatsApp and chat to our German-speaking customers. Assist with inquiries related to orders, products, and general customer support.Handle and resolve customer complaints and issues in a timely and effective manner, ensuring customer satisfaction and building a trusting relationship.Help customers with order placements, tracking, returns, and exchanges, ensuring a seamless shopping experience.Collaborate with other team members to provide solutions and share customer feedback to improve our service and strategise for the future.Represent the MIKUTA brand in all customer interactions, embodying our values and commitment to a high-quality customer experience.Maintain accurate records of customer interactions and update internal systems as needed.ABOUT YOUFluent in German and English, both written and spoken.Passionate about delivering exceptional customer service and understanding customer needs.Strong communication skills with the ability to convey information clearly and effectively, always with empathy and friendliness.Ability to think on your feet and provide creative solutions to customer issues.Able to work well in a team environment and collaborate with colleagues across departments.Ready to thrive in a fast-paced, dynamic environment.APPLY FOR THE JOBJoin the MIKUTA team and help us create a positive and memorable experience for our German-speaking customers. Apply now to be part of a brand that's making waves in the fashion world
We are looking for someone who lives and breathes the MIKUTA spirit. Take a look at our Instagram channel and Website to get a glimpse of our brand. Please briefly explain why you are the best fit for MIKUTA.

#J-18808-Ljbffr

  • Customer Service

    3 semanas atrás

    Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative Location: Braga, Portugal Contract Type: Fixed-term (CDD) 6 months Start Date: 4th December 2024 Working Hours: Monday to Saturday (including bank holidays), 07:00 AM 08:00 PM (Rotational shifts) Days Off: Sunday + 1 rotational day off Salary: 830 per month (14 payments per year) 170 per month (12 payments per year) Benefits:...

  • Customer Service

    2 semanas atrás

    Braga, Portugal Buscojobs Portugal Tempo inteiro

    Customer Service RepresentativeLocation : Braga, PortugalContract Type : Fixed-term (CDD) 6 monthsStart Date : 4th December 2024Working Hours : Monday to Saturday (including bank holidays), 07 : 00 AM 08 : 00 PM (Rotational shifts)Days Off : Sunday + 1 rotational day offSalary :830 per month (14 payments per year)170 per month (12 payments per year)Benefits...

  • Customer Service

    Há 5 dias

    Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative Location: Braga, Portugal Contract Type: Fixed-term (CDD) 6 months Start Date: 4th December 2024 Working Hours: Monday to Saturday (including bank holidays), 07:00 AM 08:00 PM (Rotational shifts) Days Off: Sunday + 1 rotational day off Salary: 830 per month (14 payments per year) 170 per month (12 payments per year) Benefits:...

  • Customer Service

    Há 3 dias

    Braga, Portugal Cross Border Talents Tempo inteiro

    Location: Braga, PortugalContract Type: Fixed-term (CDD) 6 monthsStart Date: 4th December 2024Working Hours: Monday to Saturday (including bank holidays), 07:00 AM 08:00 PM (Rotational shifts)Days Off: Sunday + 1 rotational day off830 per month (14 payments per year)170 per month (12 payments per year)Meal Allowance: 7.23 per dayTransport Allowance: 20 per...

  • Customer Service

    3 semanas atrás

    Braga, Portugal Cross Border Talents Tempo inteiro

                        Customer Service RepresentativeLocation: Braga, PortugalContract Type: Fixed-term (CDD) 6 monthsStart Date: 4th December 2024Working Hours: Monday to Saturday (including bank holidays), 07:00 AM 08:00 PM (Rotational shifts)Days Off: Sunday + 1 rotational day off Salary: 830 per month (14 payments per year)170 per month (12...

  • Customer Service

    2 semanas atrás

    Braga, Portugal Cross Border Talents Tempo inteiro

    Location: Braga, PortugalContract Type: Fixed-term (CDD) 6 monthsStart Date: 4th December 2024Working Hours: Monday to Saturday (including bank holidays), 07:00 AM - 08:00 PM (Rotational shifts)Days Off: Sunday + 1 rotational day offSalary:830 per month (14 payments per year)170 per month (12 payments per year)Benefits:Meal Allowance: 7.23 per dayTransport...

  • Customer Service

    2 meses atrás

    Braga, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions.Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues.Document interactions accurately and maintain data accuracy in our system.Adapt to...

  • Customer Service

    2 meses atrás

    Braga, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...

  • Customer Service Representative

    4 semanas atrás

    Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative Job DescriptionWe are seeking a dedicated Customer Service Representative to join our team in Braga. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support related to our meal card products.Key Responsibilities:Handle customer inquiries...

  • "Customer Service Specialist"

    4 semanas atrás

    Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    About the JobWe are looking for a highly skilled Customer Service Specialist to join our Cross Border Talents team. The successful candidate will be responsible for providing excellent customer support and generating enthusiasm around our services.Key ResponsibilitiesRepresent a world-leading company in the sale of coffee machines, capsules, and...

  • Customer Service Representative

    Há 1 mês

    Braga, Braga, Portugal Phiture Tempo inteiro

    About MIKUTA, a young and dynamic fashion brand, we're looking for a dedicated Customer Service Specialist to join our team in Berlin. As a key member of our customer-facing department, you'll be responsible for delivering exceptional service to our English-speaking customers across various communication channels, including email, social media, WhatsApp, and...

  • Customer Service Representative

    Há 1 mês

    Braga, Braga, Portugal Homerun B.V. Tempo inteiro

    About the Role:We're seeking a dedicated and driven Customer Service Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our English-speaking customers via email, social media, WhatsApp, and chat. Your primary goal will be to ensure a smooth and enjoyable experience for our...

  • Customer Service Representative

    3 semanas atrás

    Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team in Braga. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support related to our meal card products.Key Responsibilities:Handle customer inquiries and issues promptly...

  • Customer Service Representative

    Há 1 mês

    Braga, Braga, Portugal Homerun B.V. Tempo inteiro

    About the RoleWe're looking for a dedicated and driven German-speaking Customer Service Specialist to join our team at Homerun B.V. This role is all about making sure our German-speaking customers have a smooth and enjoyable experience when interacting with MIKUTA.Main Responsibilities• Provide outstanding customer service via email, social media,...

  • Customer Service Expert

    Há 1 mês

    Braga, Braga, Portugal Phiture Tempo inteiro

    About the RoleWe're seeking a highly skilled English-speaking Customer Service Specialist to join our dynamic team. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences through email, social media, WhatsApp, and chat. Your primary focus will be on ensuring our English-speaking customers have a seamless...

  • Customer Service Representative

    Há 1 mês

    Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team in Braga. As a key member of our customer support team, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support related to our meal card products.Key Responsibilities:Handle customer inquiries and issues promptly and professionally via...

  • Customer Service Representative

    Há 1 mês

    Braga, Braga, Portugal Homerun B.V. Tempo inteiro

    About the Role:We're seeking a highly skilled Customer Service Representative to join our team. As a French Language Support Specialist, you will be responsible for providing exceptional customer service to our French-speaking clients via email, social media, WhatsApp, and chat. Your primary goal will be to ensure a smooth and enjoyable experience for our...

  • Customer Service Representative

    Há 1 mês

    Braga, Braga, Portugal Phiture Tempo inteiro

    About MIKUTAMIKUTA is a dynamic fashion brand that offers a range of products for modern women with a wild and free-inspired style. The brand was founded in Berlin by Jacqueline Mikuta and Klemens White and has since expanded to become one of the fastest-growing direct-to-consumer brands in the fashion market.About the JobWe are seeking a dedicated and...

  • Customer Service Representative

    4 semanas atrás

    Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for ensuring our customers receive the best possible service.Key ResponsibilitiesProvide exceptional customer service and support to our customersAnswer incoming queries from customers in a timely and...

  • Customer Service Ambassador

    Há 1 mês

    Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Job Summary:We are seeking a highly skilled and multilingual Customer Service Ambassador to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and promoting our products and services.Key...