Global Customer Service Ambassador

Há 4 dias


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

**About Us**

Cross Border Talents is a leading provider of innovative solutions for the global job market. Our mission is to connect talented individuals with exciting career opportunities.

**Job Overview**

We are currently seeking a highly skilled Global Customer Service Ambassador to join our team in Braga, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, chat, and email.

**Key Responsibilities**

  • Customer Support: Assist customers with inquiries related to meal card services, resolve issues, and provide information on account management and usage.
  • Multichannel Support: Handle customer support across multiple channels: phone, chat, and email.
  • Problem-Solving: Utilize strong problem-solving skills to handle customer inquiries with patience and professionalism.

**Requirements**

  • Language Skills: Proficiency in French (C2) and English (B2).
  • Previous Experience: Previous experience in customer service is a plus.

**What We Offer**

  • Competitive Salary:** 830 EUR per month (paid over 14 months), with an additional KPI Bonus of 170 EUR per month (paid over 12 months).
  • Meal Allowance: 7.23 EUR per day (net).
  • Transport Allowance: 20 EUR per month.
  • Position Bonus: 20 EUR per year.

**How to Apply**



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