Global Customer Service Ambassador
Há 4 dias
**About Us**
Cross Border Talents is a leading provider of innovative solutions for the global job market. Our mission is to connect talented individuals with exciting career opportunities.
**Job Overview**
We are currently seeking a highly skilled Global Customer Service Ambassador to join our team in Braga, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, chat, and email.
**Key Responsibilities**
- Customer Support: Assist customers with inquiries related to meal card services, resolve issues, and provide information on account management and usage.
- Multichannel Support: Handle customer support across multiple channels: phone, chat, and email.
- Problem-Solving: Utilize strong problem-solving skills to handle customer inquiries with patience and professionalism.
**Requirements**
- Language Skills: Proficiency in French (C2) and English (B2).
- Previous Experience: Previous experience in customer service is a plus.
**What We Offer**
- Competitive Salary:** 830 EUR per month (paid over 14 months), with an additional KPI Bonus of 170 EUR per month (paid over 12 months).
- Meal Allowance: 7.23 EUR per day (net).
- Transport Allowance: 20 EUR per month.
- Position Bonus: 20 EUR per year.
**How to Apply**
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