Customer Service Ambassador for Volkswagen Portugal
Há 5 dias
At Phiture, we're seeking a highly skilled Customer Service Ambassador to join our team in Portugal. This role is an exciting opportunity to provide exceptional customer service and support to clients in the automotive industry.
About the RoleThis Customer Service Ambassador position involves interacting with customers via various channels, including phone, email, and chat. You will be responsible for resolving customer inquiries and concerns in a timely and professional manner.
The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.
As a Customer Service Ambassador, you will play a crucial role in ensuring that our clients receive top-notch service and support, which will help drive business growth and satisfaction.
About UsPhiture is a global technology and services leader that powers the brands of the future. We are committed to delivering innovative solutions that meet the evolving needs of our clients.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Build strong relationships with customers through effective communication and issue resolution
- Collaborate with internal teams to ensure seamless customer experience
To be successful in this role, you will need:
- A high level of English (B2) and Lithuanian language proficiency
- 1 year of experience in technical roles or automotive customer service
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a team
We offer a competitive salary and performance bonus, as well as opportunities for career growth and development. Our benefits package includes full-time contracts with indefinite terms, work-from-home options, and bring-a-friend referral bonuses.
How to ApplyIf you are a motivated and customer-focused individual looking for a new challenge, please submit your application. We look forward to reviewing your qualifications
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