Customer Experience Ambassador

Há 5 dias


Braga, Braga, Portugal Ttec Tempo inteiro

About TTEC

Ttec is a leading customer experience company that has been helping businesses build engaged and profitable customer experiences since 1982. Our mission is to make customers happy, and we're always looking for talented individuals who share our passion for delivering exceptional service.

Job Title: Automotive Specialist

We are seeking an experienced Automotive Specialist to join our team in Athens, Greece. As an Automotive Specialist, you will be responsible for onboarding customers to our client's software, providing exceptional customer service, and working closely with our team to deliver amazing customer experiences.

Key Responsibilities:

  • Assist customers via onboarding software sessions
  • Share engaging explanations of features, making customers more confident in their own product knowledge
  • Adapt your coaching style depending on the customer's requirements and preferred learning style

What We Offer:

We offer a competitive salary of $40,000 - $50,000 per year, plus benefits, including annual leave, excellent premises during training and employee engagement activities, and opportunities for career growth and professional development.

Requirements:

To be successful in this role, you will need:

  • Fluency in Dutch and English
  • Strong attention to detail
  • Savvy with tech and software
  • Self-sufficient and resilient attitude
  • Confident and adaptable communication and coaching skills
  • Engaging presentation skills

About Your Role

You'll work as part of a dynamic and family-friendly team, reporting to a Team Lead, and contributing to the success of the customer experience and the overall success of the team. You'll have the opportunity to grow your career in a fast-paced and innovative environment, where you can make a real difference in the lives of our customers.



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