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Customer Experience Ambassador

Há 1 mês

Braga, Braga, Portugal Ttec Tempo inteiro

About Us
Ttec is a leading customer experience company that empowers businesses to deliver exceptional experiences for their customers. We believe in creating a world where every interaction is meaningful and memorable.

Job Summary
We are seeking an Automotive Specialist to join our team in Athens, Greece. As an Automotive Specialist, you will be responsible for delivering exceptional customer experiences through various communication channels, including voice, chat, and email. You will work closely with our clients to understand their needs and provide tailored solutions that exceed their expectations.

Key Responsibilities
* Assist customers via onboarding software sessions
* Share engaging explanations of features, making customers more confident in their own product knowledge
* Adapt your coaching style depending on the customer's requirements and preferred learning style

Requirements
* Fluency in Spanish and English
* Strong attention to detail
* Savvy with tech and software
* Self-sufficient and resilient attitude
* Confident and adaptable communication and coaching skills

Benefits
* Competitive compensation package (€35,000 - €45,000 per year)
* Performance bonus opportunities
* Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station
* Knowledgeable, encouraging, supporting and present leadership
* Diverse and community-minded organization
* Career growth and lots of learning opportunities for aspiring minds

What You'll Bring to the Role
* A caring and supportive nature that will shine through as you help customers
* The ability to adapt to new technologies and systems quickly
* Excellent communication and interpersonal skills

About Ttec
Our business is about making customers happy. That's all we do.