Logistics and Customer Experience Expert
Há 3 dias
We are looking for a Logistics and Customer Experience Expert to join our team at Abroad Experience.
About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service and support. You will be the primary point of contact for customers, handling their queries, concerns, and complaints in a professional and timely manner.
As a Logistics and Customer Experience Expert, you will play a crucial role in ensuring that customers receive the best possible experience. You will operate with your team in an MBU way of working, following the company's values and strategy. Your responsibilities will include:
- Managing daily incoming orders and calls
- Registering all contact moments in the CRM system
- Acting on customer complaints and resolving issues efficiently
- Serving as the primary contact for customers regarding product and sales information
- Liaising with internal departments on stock and financial issues
- Calling customers on overdue invoices and working towards resolution
To be successful in this role, you will need:
- MBO/HBO education (obtained through education or work experience)
- Native or near-native German language skills; excellent English language skills
- 2-3 years of work experience in a similar role (preferably B2B experience)
- Strong problem-solving and anticipation skills
- Well-organized and able to prioritize tasks effectively
- Multitasking and flexible; stress-resistant and comfortable in a dynamic environment
- Strong team player with a decisive, hands-on, and proactive personality
- Available full-time (working hours between 8:00 am and 6:00 pm)
- Excellent MS Office, Excel, and Outlook skills; experience with ERP systems
The estimated salary for this role is €45,000 - €55,000 per annum, depending on experience.
-
Customer Experience Ambassador
2 semanas atrás
Braga, Braga, Portugal Abroad Experience Tempo inteiroWe are seeking a highly skilled Customer Experience Ambassador to join our team at Abroad Experience in the Venray area. The ideal candidate will have 2-3 years of experience in a similar role, preferably with B2B experience.About UsOur client is an internationally operating company in the field of logistics and transportation. We take pride in providing...
-
Customer Service Representative for Logistics and Transportation
2 semanas atrás
Braga, Braga, Portugal Abroad Experience Tempo inteiroAre you looking to advance your career in a dynamic industry? Abroad Experience has an exciting opportunity for a Customer Service Representative to join their team in the Benelux region.The ideal candidate will have a strong background in customer service, with experience working in a B2B environment. They will be responsible for providing exceptional...
-
Logistics Service Coordinator
Há 19 horas
Braga, Braga, Portugal Abroad Experience Tempo inteiroEstablished in the Venray area, our logistics client is a multinational company that excels in transportation and supply chain management. As their Benelux Customer Support Specialist, you will serve as the primary point of contact for customers, ensuring seamless communication and exceptional customer experience.The ideal candidate will be responsible for...
-
Customer Experience Expert in Automotive
Há 3 dias
Braga, Braga, Portugal Minacs Tempo inteiroTransform Your Career with ConcentrixWe are a leading global technology and services company, powering the brands of the future. Our mission is to deliver exceptional customer experiences through innovative solutions and expert knowledge.This role as Customer Service Representative will be based in Portugal (Remote), where you will play a key part in...
-
Sales Representative
3 semanas atrás
Braga, Braga, Portugal Ttec Tempo inteiroUnlock a rewarding career with TTEC, a leading customer experience company. As a Sales Representative - Customer Experience Expert, you will play a critical role in delivering exceptional service to our clients. About the RoleWe are seeking a results-driven individual to join our team in Warsaw, Poland. In this position, you will be responsible for...
-
Nespresso Team Lead
2 semanas atrás
Braga, Braga, Portugal Nestlé Sa Tempo inteiroOverviewNestlé Business Services (NBS) plays a pivotal role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide.We are seeking an experienced Team Leader to lead our Nespresso Operations team. As a key member of our...
-
Customer Experience Specialist
Há 3 dias
Braga, Braga, Portugal Phiture Tempo inteiroJob DescriptionWe are seeking a skilled Customer Experience Specialist to join our team at Phiture. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and ensuring complete satisfaction.Key Responsibilities:Provide expert guidance and support to healthcare professionals via phone, answering...
-
Customer Experience Director
Há 1 mês
Braga, Braga, Portugal Visage Executive Search Tempo inteiroJob Title: Customer Experience DirectorAbout the Role:We are seeking a seasoned professional to lead our customer experience operations, focusing on delivering exceptional service and fostering loyalty. The ideal candidate will possess strong leadership abilities, strategic thinking, and excellent communication skills.Key Responsibilities:Manage contact...
-
Braga, Braga, Portugal Ttec Tempo inteiroWe're seeking a highly skilled Ukrainian-English content expert to join our team at TTEC. In this role, you'll be responsible for moderating online content and providing exceptional customer service to ensure a seamless experience for our clients.Key Responsibilities:Review and validate digital content on our retail website for accuracy and...
-
Dynamic Customer Experience Specialist
4 semanas atrás
Braga, Braga, Portugal Ttec Tempo inteiroAbout TTEC">TTEC is a global leader in customer experience, helping companies deliver exceptional experiences through human interaction and technology. Our team of experts works with top brands to provide personalized support, driving customer satisfaction and loyalty.">Job Description:">We are seeking a highly motivated Digital Sales Representative to join...
-
Marketing Automation Expert
3 semanas atrás
Braga, Braga, Portugal Nestlé Sa Tempo inteiroAbout Nestle Sa, we are at the heart of the food and beverage industry. Our Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services enable us to engage with millions of consumers worldwide.We are a multicultural and diverse team of professionals passionate about digital innovation and driving continuous improvement processes...
-
Senior Customer Experience Manager
4 semanas atrás
Braga, Braga, Portugal Phiture Tempo inteiroAbout UsAt Nestlé Business Services, we empower professionals to drive innovation and excellence in the Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services. Our team is a diverse and multicultural community of passionate individuals dedicated to delivering exceptional results.We are seeking a Senior Customer Experience...
-
Braga, Braga, Portugal Blu Selection Tempo inteiroJob OverviewWe are looking for a skilled Customer Success and Digital Marketing Expert to join our team at Blu Selection in Lisbon, Portugal. As a key member of our international team, you will be responsible for providing exceptional customer support and driving digital marketing efforts.Salary and BenefitsThe salary for this position is €1,040 gross per...
-
Braga, Braga, Portugal Blu Selection Tempo inteiroAre you looking for a challenging role that combines your passion for digital marketing and customer service? As a Digital Marketing Customer Advisor at Blu Selection, you will play a crucial part in delivering exceptional experiences to our customers.The key responsibilities of this position include:Providing support to customers via various channels such...
-
Expert Customer Support Specialist
Há 1 mês
Braga, Braga, Portugal Blu Selection Tempo inteiroAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and multicultural environment?We are looking for an Expert Customer Support Specialist to join our international team in Lisbon.
-
Sales Expert
Há 3 dias
Braga, Braga, Portugal Webhelp France Tempo inteiroAbout the CompanyWebhelp France is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.Job OverviewWe're seeking an experienced Sales Expert to join our team in Braga, Portugal. As a key member of our customer service...
-
Logistics Customer Service Representative in Lisbon
4 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the RoleThis Logistics Customer Service Representative position offers an exciting opportunity to join a dynamic international team and provide exceptional customer experiences.
-
Business Development Manager
4 semanas atrás
Braga, Braga, Portugal Nestlé Sa Tempo inteiroOverviewNestlé Business Services (NBS) plays a crucial role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to support Nestlé's engagement with millions of consumers worldwide. Our team comprises diverse and multicultural professionals who are passionate about digital innovation and...
-
Expert Consumer Experience Trainer
3 semanas atrás
Braga, Braga, Portugal Buscojobs Portugal Tempo inteiroAt Buscojobs Portugal, we're looking for a talented Expert Consumer Experience Trainer to join our team in Braga. This is an exciting opportunity to deliver top-notch customer experiences and make a real impact on our company's growth.About the RoleThe primary goal of this position is to execute a global quality program aimed at making Consumer Engagement...
-
Braga, Braga, Portugal Ttec Tempo inteiroRole OverviewWe are seeking a highly skilled Senior Customer Experience Specialist to join our team in Poland. As an Italian-English speaking credit risk analyst, you will be responsible for providing exceptional customer experiences and resolving complex customer inquiries.About the RoleIn this role, you will:Monitor customer accounts and respond to all...