Digital Marketing Customer Experience Expert
Há 2 dias
Are you looking for a challenging role that combines your passion for digital marketing and customer service? As a Digital Marketing Customer Advisor at Blu Selection, you will play a crucial part in delivering exceptional experiences to our customers.
The key responsibilities of this position include:
- Providing support to customers via various channels such as chat, email, and phone
- Offering pre and post-sales assistance for all self-service products
- Ensuring product and tool support is provided to enhance clients' experience
- Maintaining established procedures and quality of service agreements, achieving and surpassing individual and team targets
To succeed in this role, you will need:
- A native level of Dutch or Flemish and fluency in English (at least B2-C1)
- Previous experience in customer service and social media marketing
- Excellent communication skills
- Motivation, reliability, and commitment to work
- A drive for excellence and professionalism
In return, you can expect:
- A long-term fixed-term contract with the possibility of renewal every year
- Full-time employment (40h/week) with rotating shifts depending on the project
- A competitive salary of 1040€ gross/month, including free accommodation (shared flat, all bills included)
- Reimbursement of initial flight expenses after 3 months for international candidates
- Help with paperwork, opening a bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
Living in Lisbon offers:
- A vibrant cityscape and rich cultural heritage
- The opportunity to live in a European capital on a budget
- Delicious Portuguese cuisine and famous café culture
- Friendly people, good vibes, and a happy-go-lucky urban life
- A warm climate throughout the year and access to sunny beaches next to the Atlantic
- A large English-speaking local community and international environment
About Your Future Company:
We are a multinational organization located in Lisbon, dedicated to providing top-notch sales and customer service solutions. We pride ourselves on supporting our employees' career development, language skills, accommodation, and social integration. Our diverse team consists of talents from over 80 nationalities worldwide.
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