Customer Experience Ambassador

Há 1 mês


Braga, Braga, Portugal Ttec Tempo inteiro

At TTEC, we're on a mission to make customers happy. Our team is dedicated to delivering exceptional experiences for our clients' customers, and we're looking for talented individuals to join us in this endeavor.

About the Role

We're seeking an Automotive Specialist to work with us in Athens, Greece. As a key member of our team, you'll be responsible for onboarding customers to our client's software, providing top-notch support, and ensuring that every interaction is nothing short of amazing.

What You'll Be Doing
  • Assisting customers via onboarding software sessions, helping them become confident in their product knowledge
  • Sharing engaging explanations of features, making complex concepts easy to understand
  • Adapting your coaching style to meet the needs of each customer, whether it's through screen-sharing tools or compassionate communication
What You Bring to the Role
  • Fluency in Spanish and English, with excellent communication skills
  • A strong attention to detail, with a keen eye for tech and software savvy
  • A resilient attitude, with the ability to thrive in a fast-paced environment
  • Confident and adaptable communication and coaching skills
  • The ability to relocate to Athens, Greece and obtain necessary work authorization
What We Offer
  • A competitive salary of €25,000 per year, plus performance bonuses and benefits
  • A dynamic, family-friendly atmosphere with opportunities for career growth and learning
  • A chance to make a real difference in the lives of our customers, and to be part of a diverse and community-minded organization
  • Knowledgeable leadership, supportive colleagues, and a commitment to excellence in everything we do
About TTEC

TTEC is a global leader in customer experience technology and services, with over 40 years of experience helping companies build engaged, pleased, and profitable customer relationships. We're proud to be part of a company that values humanity and technology, and we're excited about the opportunity to have you join our team



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