Portugal Customer Service Specialist

Há 3 dias


Braga, Braga, Portugal Minacs Tempo inteiro

Company Overview

We are a global technology and services leader that powers the brands of the future. Our company helps well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.

Salary

This is a full-time position with an estimated salary range of 22,000 - 28,000 euros per year, depending on experience, plus performance bonus and benefits.

Job Description

As a Customer Service Representative for Volkswagen in Portugal (Remote), you will provide customer service support and resolution of routine problems regarding client's product or services. You will respond to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm.

Required Skills and Qualifications

  • You should have a high level of German (C1 written and oral) and a good level of English (B2).
  • One year of experience in a call center or customer service role, preferably in the automotive industry.
  • Passion for automotive topics and skilled in digital tech.
  • Strong attention to detail and organizational skills.
  • Excellent problem-solving skills and a creative, solution-oriented mindset.
  • Possess a passion for continuous learning and adapting to new technologies and processes at Volkswagen Group.

Benefits

  • Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction.
  • Full Work from Home position based in Portugal.
  • Competitive salary and performance bonus.
  • Bring-a-friend (referral) bonus opportunities.
  • Full paid training on the company and the project you'll be working on.
  • Career development programs, specialized courses, and language classes.

Location

The location for this position is PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro.



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