Customer Service Specialist

2 meses atrás


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

At Cross Border Talents, we are seeking a skilled Customer Service Specialist to join our team in Portugal. As a key member of our Human Resources, Recruitment and Training company, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.

The Role

  • Review and respond to customer inquiries and complaints in a timely and professional manner.
  • Collaborate with our team to resolve customer issues and improve overall customer satisfaction.
  • Develop and maintain a broad knowledge of our client products and services.

Ideal Profile

  • At least 1 year of experience in a customer-facing role, preferably in the Consumer Durables industry.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.

What's on Offer?

  • Opportunity to work with a market leader in the Consumer Durables industry.
  • Chance to develop your skills and knowledge in a dynamic and supportive team environment.
  • Competitive compensation and benefits package.


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