Customer Service Consultant

3 semanas atrás


Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

Establish a fulfilling career with Buscojobs Portugal as a Customer Service Consultant. We are a leading global technology and services leader powering the brands of the future.

We help well-known companies improve their businesses with technology and integrated solutions in over 70 countries, earning recognition for our commitment to workplace excellence, career growth, and company culture.

In this role, you will ensure that performance goals are met across all operations and client expectations related to operational excellence are fulfilled. This involves maintaining high standards for quality, efficiency, and customer journey improvement.

Career Growth and Personal Development

We provide comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. At Buscojobs Portugal, about 80% of our managers and leaders have been promoted from within, highlighting the potential for real career and personal growth.

About Our Opportunity

This is a full-time position with indefinite contracts (negotiable depending on experience and client needs), offering a competitive salary and performance bonus. As a remote work opportunity in Portugal, you will enjoy a flexible work environment.

Your Key Responsibilities

You will assist customers through multiple channels (email or phone) in an interactive and user-friendly manner. Your tasks include attracting potential customers by promoting products and services, handling and managing inquiries in a timely manner, and contributing to the development of customer loyalty.

Your Qualifications

To succeed in this role, you should possess a high level of proficiency in French (written and oral). Strong communication skills and the ability to empathize with customers are essential. You must be proactive, results-oriented, motivated, and able to work effectively in a team in a dynamic and multicultural environment.

A Competitive Offer

We offer various benefits to support your lifestyle:

  • Full-time employment with indefinite contracts.
  • Competitive salary and performance bonus.
  • Remote work opportunity in Portugal.
  • Bring-a-friend referral bonus opportunities.
  • Full paid training on the company and project.
  • Career development programs, specialized courses, and language classes.

We value diversity and equal opportunities for all candidates, regardless of background or characteristics. Join us and discover why over 440k+ professionals around the globe consider us their employer of choice.



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