Customer Service Liaison

Há 1 mês


Braga, Braga, Portugal Minacs Tempo inteiro

Job Title: Customer Service Liaison

About the Role:

We are seeking a skilled Customer Service Liaison to join our team in Portugal. As a Customer Service Liaison, you will play a crucial role in ensuring that our clients receive exceptional service and support.

Key Responsibilities:

  • Develop and coordinate responses to health-related questions from clients and healthcare professionals.
  • Handle emails and calls from clients and healthcare professionals regarding the use of medication.
  • Propose solutions to improve departmental efficiency and customer relations.

Requirements:

  • High level of Portuguese and Spanish (oral and written) and a good knowledge of English.
  • Degree in nursing, pharmaceutical sciences, chemistry, biochemistry, or biomedical sciences.
  • Interest in scientific research.
  • Excellent communication, organizational, and time management skills.

What We Offer:

  • Full-time contract with indefinite duration.
  • Competitive salary and performance-based bonuses.
  • Bring-a-friend referral bonus opportunities.
  • Full paid training on the company and the project.
  • Career development programs, specialized courses, and language classes.

Eligibility: In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.



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