Customer Service Liaison
Há 1 mês
Job Title: Customer Service Liaison
About the Role:
We are seeking a skilled Customer Service Liaison to join our team in Portugal. As a Customer Service Liaison, you will play a crucial role in ensuring that our clients receive exceptional service and support.
Key Responsibilities:
- Develop and coordinate responses to health-related questions from clients and healthcare professionals.
- Handle emails and calls from clients and healthcare professionals regarding the use of medication.
- Propose solutions to improve departmental efficiency and customer relations.
Requirements:
- High level of Portuguese and Spanish (oral and written) and a good knowledge of English.
- Degree in nursing, pharmaceutical sciences, chemistry, biochemistry, or biomedical sciences.
- Interest in scientific research.
- Excellent communication, organizational, and time management skills.
What We Offer:
- Full-time contract with indefinite duration.
- Competitive salary and performance-based bonuses.
- Bring-a-friend referral bonus opportunities.
- Full paid training on the company and the project.
- Career development programs, specialized courses, and language classes.
Eligibility: In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.
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