Fintech Customer Service Representative

2 semanas atrás


Braga, Braga, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly skilled Fintech Customer Service Representative to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients' customers while working on projects with top prestigious brands.

Responsibilities and Impact
  • Supporting clients' activities by providing world-class service to their customers
  • Answering incoming customer queries promptly and effectively resolving issues to ensure customer satisfaction
  • Recording customer data accurately in our CRM system
  • Providing ad-hoc support as required and collaborating with the team for success
Requirements and Qualifications
  • Proficiency in German at a native or near-native level and B2/C1 English language proficiency
  • Prior customer service experience is preferred
  • Ability to learn new tools and handle multiple tasks efficiently
  • Effective phone contact handling abilities, active listening skills, and exceptional communication skills
What's in it for You?

We offer a competitive salary, 40 hours per week (rotating schedule Mon-Sat 09:00 - 18:30), permanent contract after probation, health insurance, paid training, multicultural environment, and a company that offers a full experience abroad.



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