Customer Service Representative
Há 5 dias
We are seeking a Customer Service Representative to join our team at Apply2Day. In this role, you will be responsible for managing incoming calls, identifying and assessing customers' needs to achieve satisfaction, building relations of trust through open and interactive communication, and providing accurate, valid, and complete information by using the methods/tools.
Key Responsibilities:
- Manage incoming calls in a fast-paced environment
- Identify and assess customers' needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
Requirements:
- Native or near-native Spanish language (C1-C2)
- Very good command of English language (B2)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
Benefits:
- Competitive remuneration package: estimated €45,000 per year
- 14 salaries per year
- Extra bonus depending on the performance appraisal
- Health care benefits and numerous other discounts
- Relocation cost (for candidates outside Greece)
About Greece:
Greece is a country with a rich history and culture, offering a unique blend of ancient ruins and modern living. The cost of living is relatively low, and the work-life balance is excellent. If you're looking for a new adventure, Greece might be the perfect place for you
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