German Speaking Customer Support Executive
6 meses atrás
We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Lisbon-based German-speaking Customer Representative to join their teams in Lisbon.
Position: Customer Service Representative
Location: Lisbon, Portugal
Work model: On-site
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered.
REQUIREMENTS:
- C1 German with great linguistic expression and B1 English, both oral and written
- Ability to take stressful situations well.
BENEFITS:
- A dynamic and creative team with positive and friendly atmosphere
- Relocation support
- Shifts on weekly rotation with colleagues covering operating hours from Monday to Saturday from 8 AM to 5 PM
- Food vouchers
- Guidance and tools to reach your full potential
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