Programme Coordinator
4 semanas atrás
Pagoda Projects is an award-winning organisation in the International Higher Education sector, providing internship programmes to universities and government-funded organisations. You’ll find our current career opportunities below - we are now, hiring remotely across the world to diversify our team and bring in more talent to our team. Our culture is all about the growth mindset and if you think you’d like to join an enthusiastic, collaborative team with our team of committed individuals across the world - we need you
We have placed over 4000 students and recent graduates from countries all over the world in China, Vietnam & Mexico since 2007. We are an ethical, transparent and student-focused organisation, with a well-established and enthusiastic team. We aim to do things differently in our sector, with off-the-beaten-track destinations, unbeatable value, unrivaled support on place and a ‘quality over quantity’ approach. We are always looking for motivated people with relevant experience to join our teams in our 8 international offices for both short and long term positions.
(Lisbon)
**Who are we looking for?**
We are looking for an enthusiastic person to manage our award-winning global internship programmes in Lisbon, Portugal.
**RESPONSIBILITIES**
**Account Management**
- Take overall management of a select group of companies to ease the placement process and ensure they are prepared to host intern participants
- Ensure all due diligence has been undertaken and expectation management is handled between Pagoda and the host company
- Explain how Pagoda provides benefits and manages expectations from the start with all new hosts
- Assist in building a sustainable relationship which is a win-win-win for the participants, Pagoda & the host organisation
- Listen and act on feedback and make companywide suggestions via the Head of Company Relations.
**Business Development**
- Lead Generation - research, find and meet with potential internship companies for the scaling of the online
programme
- Research, book and attend in-city networking events from time to time, these may take place outside of normal office hours
- Sign Partnerships with new host companies and work towards goals and objectives set out by the Head of Company Relations
- Explain how Pagoda provides benefits and manages expectations from the start with all new hosts
- Expand Pagoda’s global work experience network and aid significantly the company mission.
**Placements Process**
- Liaising with our global teams to ensure speedy placement of participants with internship host companies
- Working with our Head of Company Relations to ensure targets are met within time frames
- Placing all students in suitable organisations by deadlines and assisting with the transition to delivery
- Inform Head of Company Relations in a timely manner if any delays or issues with successfully placing a participant and foreseeable
**Placement Coaching**
- Listen to applicants’ concerns and queries and aim to troubleshoot over the phone or escalate to management as necessary
- Keep abreast of new companies, internship positions, changes to standard operating procedures and company-wide policies
- Actively look to increase your understanding of new partners, both host companies and University partners, and their requirements
**Programme Delivery**
- Embody Pagoda Values - Ensure a fantastic participant experience; with a focus on cultural exchange, career competency gains and development and personal development.
- Visas and Compliance - Help to ensure all documentation and due diligence checks are complete for participants and take an active lead on visa administration in compliance with local rules and regulations.
- Participant Management & Support - Take overall charge of the delivery of programmes “on the ground” overseeing the success of each participant’s progress on a Pagoda Programme. This will involve dealing with ad-hoc issues, providing support, whilst ensuring that an inclusive, safe, and enjoyable programme is experienced by all.
- Accommodation Management - Source, book and manage accommodation for all participants - ensure quality is maintained, any issues resolved and requests are handled timely and clearly communicated internally and externally if brought to your attention.
- Airport Pickups and Company Drop Offs - Manage timelines and transportation, communicate processes and ensure that these programme elements are organised in line with health and safety protocols and company expectations.
- Be Global-Local - Bring your unique experiences, culture, and knowledge to the role - this will allow us to set up for success in your location we also will be encouraging you to engage in a global growth mindset to abide by company SOPs and company values.
- Take the lead on the organisation of activities, dinners, social activities, and trips.
- Attention to detail - Ensure all on-boarding documentation is complete, that participan
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