Head of Onboarding

5 meses atrás


Lisboa, Portugal Bnberry Tempo inteiro

Bnberry is at the forefront of revolutionizing the connection between hotels and resorts and short-term rental platforms through innovative technology. Our mission is to streamline the accommodation listing process, making it more efficient and accessible. We are looking for a dynamic and experienced Head of Onboarding to join our team and contribute to our vision of transforming the hospitality industry.

**Role Overview**:
**Key Responsibilities**:

- Develop and implement comprehensive onboarding strategies to improve content quality and streamline client integration, focusing on both self-service and full-service clients.
- Establish and refine onboarding procedures, training programs, and content strategies to enhance listing effectiveness and ensure continuous team improvement.
- Collaborate closely with the product team to integrate and optimize AI tooling, aiming for innovation in content development and process efficiency.
- Lead, motivate, and expand the onboarding team to meet evolving client needs and company goals.
- Monitor and analyze key performance indicators (KPIs) related to listing conversion rates and onboarding velocity, implementing improvements as necessary.
- Foster strong relationships with clients and internal stakeholders to ensure a seamless onboarding experience and the successful adoption of our software.
- Stay abreast of industry trends and technological advancements to continually refine onboarding strategies and tools.

**Requirements**:

- Proven experience in a leadership role within onboarding, customer success, or a similar field, preferably in the technology or hospitality sector.
- Strong understanding of content strategy, digital marketing, and AI tooling.
- Demonstrated ability to develop and implement successful onboarding strategies and training programs.
- Exceptional communication, leadership, and project management skills.
- Analytical mindset with a focus on achieving key business outcomes, such as improved listing conversion rates and increased onboarding velocity.
- Ability to work collaboratively with cross-functional teams and adapt to rapidly changing environments.

**Benefits**
- Competitive base salary of $30k-40k annually
- Eligible performance bonuses.
- Paid time off and vacation
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment where innovation is encouraged.



  • Lisboa, Portugal ACIN Tempo inteiro

    ️ Estamos a recrutar: Head of Compliance and Onboarding (M/F) **Localização**: Lisboa (preferencial) ou Madeira (Ribeira Brava) **Tipo de Emprego**: Tempo Integral/regime presencial **Sobre Nós**: A PayPay é um fornecedor líder de soluções de pagamento seguras e inovadoras. Comprometemo-nos a manter os mais altos padrões de compliance e...


  • Lisboa, Portugal Acin Tempo inteiro

    ?? Estamos a recrutar: Head of Compliance and Onboarding (M/F)Localização: Lisboa (preferencial) ou Madeira (Ribeira Brava)Tipo de Emprego: Tempo Integral/regime presencialSobre Nós: A PayPay é um fornecedor líder de soluções de pagamento seguras e inovadoras. Comprometemo-nos a manter os mais altos padrões de compliance e satisfação do cliente....

  • Director of Onboarding

    3 semanas atrás


    Lisboa, Lisboa, Portugal Third-Party Job Posts Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Director of Onboarding to join our team. As a key member of our organization, you will be responsible for developing and implementing comprehensive onboarding strategies that align with our clients' needs and business objectives.Key Responsibilities:Develop and implement strategic onboarding programs that drive...

  • Director of Onboarding

    3 semanas atrás


    Lisboa, Lisboa, Portugal Third-Party Job Posts Tempo inteiro

    Director of OnboardingCloudbeds is seeking a seasoned professional to lead our onboarding efforts, ensuring a seamless and successful experience for our clients. As the Director of Onboarding, you will be responsible for developing and implementing comprehensive onboarding strategies that meet the unique needs of our clients.Key Responsibilities:Develop and...

  • Director Of Onboarding

    3 semanas atrás


    Lisboa, Portugal Third-Party Job Posts Tempo inteiro

    .Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations,...


  • Lisboa, Lisboa, Portugal Acin Tempo inteiro

    Descrição do CargoO nosso cliente, uma empresa líder no setor de pagamentos, está a procurar um especialista em Compliance e Onboarding para se juntar à sua equipa dinâmica. A função envolve garantir que todos os novos e existentes clientes estão em conformidade com os requisitos regulamentares, realizando verificações completas de KYC e AML, e...

  • Head of Sales

    3 semanas atrás


    Lisboa, Lisboa, Portugal Easol Tempo inteiro

    Head of SalesEasol is seeking a seasoned Sales Leader to drive revenue growth and propel our sales function to new heights. As the Head of Sales, you will be responsible for developing and executing a long-term sales strategy that aligns with our vision and uniquely positions Easol as the go-to software provider for the experience economy.Key...

  • Head Of Automotive

    Há 1 mês


    Lisboa, Portugal Michael Page Portugal Tempo inteiro

    O nosso cliente (insurance) é uma Empresa do Setor Segurador Multinacional, situada em Lisboa (Lisbon) que têm como missão oferecer soluções inovadoras aos seus clientes. O nosso cliente (insurance) é uma Empresa do Setor Segurador Multinacional, localizada em Lisboa (Lisbon) que está a recrutar um Head of Automotive. A função encontra-se integrada...

  • Head Of Automotive

    2 meses atrás


    Lisboa, Portugal Michael Page Portugal Tempo inteiro

    O nosso cliente (insurance) é uma Empresa do Setor Segurador Multinacional, situada em Lisboa (Lisbon) que têm como missão oferecer soluções inovadoras aos seus clientes. O nosso cliente (insurance) é uma Empresa do Setor Segurador Multinacional, localizada em Lisboa (Lisbon) que está a recrutar um Head of Automotive. A função encontra-se integrada...


  • Lisboa, Portugal Acin Tempo inteiro

    Localização: Lisboa (preferencial) ou Madeira (Ribeira Brava)Tipo de Emprego: Tempo Integral/regime presencialSobre Nós: A PayPay é um fornecedor líder de soluções de pagamento seguras e inovadoras. Comprometemo-nos a manter os mais altos padrões de compliance e satisfação do cliente. Procuramos um especialista em Compliance e Onboarding dedicado...

  • Head of Senior School

    5 meses atrás


    Lisboa, Portugal Inspired Tempo inteiro

    Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be...

  • Head of Service

    3 semanas atrás


    Lisboa, Lisboa, Portugal Jncquoi Tempo inteiro

    Job Title: Head of ServiceWe are seeking a highly skilled and experienced Head of Service to join our team at Jncquoi. As a key member of our service team, you will be responsible for:Providing exceptional customer service and ensuring a high level of satisfaction for our guests.Assisting with the distribution of tasks to all room staff and verifying the...

  • Head of Data

    3 semanas atrás


    Lisboa, Lisboa, Portugal Truphone Tempo inteiro

    Join Our Team as a Head of DataWe are seeking a talented Head of Data to drive our data strategy and lead our data team. As a key member of our organization, you will be responsible for building and managing our data infrastructure, developing and evolving our cloud-based data platforms, and ensuring data integrity and scalability.Key Responsibilities:Focus...


  • Lisboa, Lisboa, Portugal Third-Party Job Posts Tempo inteiro

    Director of OnboardingAt Cloudbeds, we're redefining the concept of Property Management Systems (PMS) for the hospitality industry. As a Director of Onboarding, you'll play a pivotal role in shaping the first impression our clients have with our technology solutions. We're seeking an operational force of nature who can execute and iteratively improve...

  • Head Of Engineering

    Há 6 dias


    Lisboa, Portugal Ndctek Tempo inteiro

    Entre para salvar Head of Engineering na NDC Tek .Go Tek are currently partnered with a brand new UniFi Blockchain platform that blends TradFi & DeFi.After recently securing over $10 million in Series A funding, they are seeking to build a new team across Europe and are now searching for a Head of Engineering.Experience required:7+ years total experience as...

  • Head of Operations

    2 meses atrás


    Lisboa, Portugal RAY.BBDM Tempo inteiro

    A **Ray.BBDM** está neste momento a desenvolver um projeto de recrutamento para a posição de Head of Operations para a **The Summer Berry Company**. A reportar o Head of Operations, será responsável por criar uma cultura positiva e apoiar na gestão de uma exploração agrícola de frutas vermelhas líder na indústria. Irá apoiar o Operations...

  • Head Of Procurement

    2 meses atrás


    Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Head Of Procurement | Lisboa (m/f)Referencia: JN -*Adicionado em Sobre os nossos clientes O nosso cliente é uma empresa multinacional de referência no seu sector actividade. Descriçao da oferta O nosso cliente encontra-se à procura de um(a) Head of Procurement, para reforçar a sua estrutura. Principais responsabilidades O candidato seleccionado terá as...

  • Head Of Operations

    2 meses atrás


    Lisboa, Portugal Euronext Tempo inteiro

    .At Nord Pool we are building the next generation of systems to trade power across Europe. We want to delight our customers with fantastic user experiences, services, and a platform that exceeds their expectations.We deliver societally critical systems that play an essential role in facilitating fair and efficient power markets across Europe. Through these...


  • Lisboa, Portugal Hiscox Tempo inteiro

    .Head of Platform EngineeringApplyLocations: Portugal, LisbonTime Type: Full timePosted On: Posted YesterdayJob Requisition ID: R0016726Job Type: PermanentBuild a brilliant future with HiscoxPosition: Head of Platform EngineeringReporting to: Chief Technology Officer – Group FunctionsLocation: LisbonType: PermanentBand: IIICompany Description: Hiscox is a...


  • Lisboa, Lisboa, Portugal Euronext Tempo inteiro

    Job Summary: We are seeking a highly skilled Head of Operations to oversee the day-to-day operations at Euronext, ensuring efficient, reliable, and secure trading activities, onboarding and incident handling.Key Responsibilities:• Oversee the daily operations of Euronext, ensuring seamless and efficient trading activities.• Develop and implement...