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Commercial Support Technician
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Galp es una compañía energética, comprometida con el desarrollo de soluciones eficientes y sostenibles en sus operaciones y en las ofertas integradas que provee a sus clientes. Creamos soluciones simples, flexibles y competitivas para las necesidades de energía y movilidad, tanto para industrias, pequeñas y medianas empresas, así como para clientes individuales. Nuestro portfolio incluye múltiples tipos de energía, desde la electricidad producida con fuentes renovables, hasta el gas natural y los combustibles líquidos.
Contribuimos al desarrollo de la economía de 10 países en los que operamos, así como al progreso social de las comunidades que nos acogen. Somos, por todo ello, líderes en nuestro sector, a la cabeza de los principales índices de sostenibilidad del mundo. Cuatro geografías, 49 nacionalidades y más de 6.000 experiências esperando para ser compartidas.
Buscamos a personas con fortaleza, pasión, determinación y visión para ser parte de nuestro crecimiento. ¿Aceptas el desafío?
iRegeneremos el futuro juntos
**Commercial Support Technician**
**Missão**
Apoiar a gestão das atividades relacionadas com o Ciclo Comercial - em especial GPL - com elevada qualidade na execução e com eficiência de custos, maximizando o cumprimento dos níveis de serviço e objetivos de negócio por forma a potenciar o desenvolvimento sustentável e a máxima satisfação dos Clientes.
**Atividades**
- Apoiar a gestão e a execução integrada das operações, relativas ao ciclo comercial dos Cliente B2C (segmento particular e SOHO) da Galp Comercial (G&P e GPL), em especial no que respeita ao negócio do GPL, satisfazendo com elevada qualidade as necessidades dos clientes, internos e externos da Galp;
- Acompanhar a execução das atividades operacionais relacionadas com o ciclo comercial do GPL, cumprindo com os objetivos e níveis de serviço da Galp Comercial, com elevada qualidade e fiabilidade;
- Acompanhar a execução das atividades operacionais relacionadas com o GPL, promovendo a sua minimização e soluções de recuperação de valores em dívida, bem como a correta gestão de mecanismos de corte de fornecimento, cumprindo com os objetivos e níveis de serviço da Galp Comercial, com elevada qualidade e fiabilidade;
- Analisar os processos e a fiabilidade dos dados que constam no sistema comercial;
- Apoiar na organização, sistematização e elaboração de relatórios periódicos e informação operacional relevante sobre as atividades da área, por forma a satisfazer as necessidades de informação das áreas de Planeamento e Controlo, Contabilidade, Tesouraria, Pricing e Regulação e das unidades clientes, com elevada qualidade e fiabilidade.
**Pretendemos**
- 12º ano em áreas de Economia ou Licenciatura em Gestão, Economia ou Contabilidade;
- Orientação para o Cliente;
- Capacidade de trabalho em equipa;
- Comunicação positiva e assertiva;
- Capacidade de trabalho sob pressão;
- Competências analíticas (preferencial);
- Gestão e desenvolvimento de processos;
- Fluência em inglês;
- Conhecimentos informáticos/tecnologias de informação, preferencialmente em sistemas de Billing, Excel e Power BI (intermédio ou avançado).
**_Compromiso con la Diversidad_**
- En Galp, promovemos la igualdad de oportunidades y trato para todas las personas, independientemente del género, edad, religión o creencias, diferentes capacidades, orientación sexual, ideología política, raza o etnia. Creemos que la diversidad crea valor y fortalece las relaciones y la cultura del Grupo._
