Holiday Representative

5 meses atrás


Porto, Portugal Homair - Eurocamp Tempo inteiro

ECG is the number 1 for employment in outdoor hospitality.

Why join us?
- 5000 job opportunities per year, recognized brands (Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, etc.),
- + 400 destinations in the most beautiful 4 and 5 star campsites villages in Europe,
- 3 million customers welcomed each year.

ECG is a unique professional experience, evolving in a multicultural environment, by the sea, by a lake, in the mountains,...there is definitely a way to get together Your best job, their best holiday

Our brand Homair-Eurocamp, is looking for 2 Holiday Representatives (couple, friends, family) for the Colina Do Sol campsite in Portugal

To consistently deliver a ‘brand quality standard’ always meeting the expectations of our guests and aspire to exceed it. The core elements of the standard will entail:
**Principle Accountabilities**:
A great welcome with a smile

Delivering safe, functional, fully equipped and clean accommodation

Being visible and available to our guests when they need us

Ensuring that all guests questions and needs are responded to promptly and efficiently

To provide detailed and relevant information to guests about the local area, campsite facilities and services and Kids Club

To clean accommodation both internally and externally at the start of the season and following each departure.

To ensure accommodation is fit for purpose through checking standards and carrying out repair and maintenance tasks on the interior and exterior of accommodation

To complete additional tasks during the set up period to ensure units are ready for guests.

To organise workload to ensure working time is efficiently managed to meet needs of business and guests.

To be responsible for ensuring the safe-keeping of any equipment and companies monies and to submit accurate accounts and paperwork.

To complete administration accurately and on time

To ensure all health and safety procedures are followed and actions arising are completed

To communicate effectively to build strong working relationships with internal and external customers and suppliers, that improves the guest experience

To ensure company policy and standards are maintained as described in training and supporting literature such as the “Campsite Manual”

To carry out any other duties as required by your line manager
- Experience in seasonal work in campsites
- Good working knowledge of English and French language
- Ability to carry out repetitive tasks (i.e. cleaning)
- Customer focused
- Flexible in approach to duties, working time and location
- Willingness to learn



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