![Unique Hosts](https://media.trabajo.org/img/noimg.jpg)
Costumer Service
2 semanas atrás
A Unique Hosts, empresa de destaque no ramo de alojamento local, está à procura de um(a) Coordenador(a) de Operações para juntar-se à nossa equipe em crescimento. Este é um papel fundamental que requer uma pessoa altamente organizada, com habilidades excepcionais de comunicação e uma paixão por oferecer um serviço de alto nível aos nossos hóspedes.
Responsabilidades Principais:
Comunicação eficaz com os hóspedes antes, durante e após a sua estadia, garantindo a satisfação do cliente
Coordenação das limpezas e manutenção dos alojamentos, assegurando que estão sempre em perfeitas condições
Organização de serviços adicionais para os hóspedes, como transfers, excursões, entre outros
Gerenciamento de reservas, check-ins e check-outs
Resolução de quaisquer problemas que possam surgir durante a estadia dos hóspedes
Acompanhamento da faturação de cada alojamento em ficheiro Excel
**Requisitos**:
Excelentes habilidades de comunicação verbal e escrita em português e inglês
Capacidade de organização e gestão de tempo, com atenção aos detalhes
Uso do Excel
Experiência prévia em hotelaria ou turismo é uma vantagem
Posse de veículo próprio e disponibilidade para se deslocar quando necessário
Capacidade de trabalhar em ambiente de escritório e lidar com tarefas administrativas
Disponibilidade para trabalhar em horários flexíveis, incluindo fins de semana e feriados, se necessário
Oferecemos um ambiente de trabalho dinâmico e uma oportunidade de fazer parte de uma empresa em rápido crescimento no sector do alojamento local.
A Unique Hosts é um empregador que valoriza a igualdade de oportunida
**Tipo de oferta**: Integral/Full-time
Salário: 760,00€ - 800,00€ por mês
**Benefícios**:
- Horário flexível
- Telemóvel da empresa
- Trabalho remoto
Horário de trabalho:
- Horário flexível
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