Cloud & Network Services (Cns), Di4ls Mni Chiefeng

Há 3 dias


Amadora, Portugal NOKIA Tempo inteiro

**Come create the technology that helps the world act together**
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you'll be part of**
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Our Digital Insights 4LS team is responsible for the foundational Support used by Nokia's Insigh. ts family of analytics-based products with a large footprint across telecommunications operators globally.

**What you will learn and contribute to**
Are you passionate about creating solutions, solving problems and developing skills in the latest, cutting edge networks?

You will work with enterprise and technical support teams L1->L4 as well as business owners and customers on operational requirements, technical support and help our R&D teams come up with a detailed operational requirement that fulfills both the functional and non-functional requirements, quality standards, and legal criteria.

**As part of our team, you will**:

- Support Processes
- Support in dimensioning
- Support in optimizing, training/coaching
- Deployment and upgrade automation
- Verification, including performance and security testing, test automation
- Participating in troubleshooting, maintenance and internal tool development for Ops.
- Ticket handling (L4)
- 24/7 ROTA engineering
- Deployment support
- Lab maintenance
- Fixing upstream
- Implementing platform services
- Observability, Serviceability
- Big data processing, streaming & storage solutions
- Constantly improving the product and keeping up the best possible quality. Sharing ideas and coaching other team members on your special area.
- Following and actively sharing the latest technological trends, innovations and news.
- Building Operability/Observability concepts from scratch, making design decisions and contributing to Operations on your area.
- Documenting concept on adequate level in order to co-operate with colleagues and in order to enable end-users of the product

**Your skills and experience**

**You have**:

- At least 15+ years of experience in understanding complex distributed systems and/or system software
- Attention to detail and preference to automate repetitive tasks instead of running them manually
- Excellent Linux knowledge: file descriptors and buffers used for connections, NAT tables, conntrack tables, network namespaces, kernel tuning, DNS and network configuration, device management, cgroups, etc.
- Solid understanding of computer networking: TCP/IP, DNS, TLS handshakes, termination & certificate authentication, higher level protocols like HTTP, WebSockets and gRPC, VPN, SOCKS and HTTP proxies
- Experience in leveraging cloud-based managed services
- Good understanding of virtualization platforms used in private cloud and/or modern server hardware
- Familiarity with container technologies such as Docker and Kubernetes, IAC and IT automation tools & associated DevOps toolchains. Certifications needed in these areas.
- Experience in using open-source solutions, a track record of open-source contributions is highly valued
- Observability, Serviceability, Operability topics are daily topics for you and understanding “Golden signals” in this area is no-brainer for you
- Structured approach, capability to contribute hands-on when needed, and excellent communications skills
- Support in troubleshooting and performance optimization of analytics workloads.
- Enhancing deployment and upgrade automation of services in own area.
- Fluent in spoken and written English is a must.
- Most importantly you have the genuine drive and desire to work with cutting edge technologies to deliver a superior experience to our customers.

**What we offer**
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Company Culture: We believe our people are our greatest asset and we aim to foster a fun, challenging, positive, and inclusive work environment. We offer 1-on-1 mentorship, learning and development opportunities, global impact and interaction, and flexible work/life balance.

**Nokia is committed to inclusion and is an equal opportunity employer**
**Nokia has received the following recognitions



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